6th Edition

Crisis Negotiations Managing Critical Incidents and Hostage Situations in Law Enforcement and Corrections

    602 Pages
    by Routledge

    602 Pages
    by Routledge

    Crisis Negotiations: Managing Critical Incidents and Hostage Situations in Law Enforcement and Corrections, the sixth edition, is an invaluable resource for mitigating, managing, or responding to high risk negotiation incidents.

    This revision includes the current research on negotiating high-risk incidents in the classroom and the field. It includes an applied analysis of the value of psychopathology to high-risk perpetrators. It refines the "empirical eclecticism" introduced in the fourth edition to provide a conceptual basis for crisis negotiations. The authors include summary bullet points at the end of each chapter for easy reference when negotiators are in the field and a review of the literature since the last edition appeared. Their discussion of the strategic planning process involved in high-risk negotiation incidents focuses clearly on the critical questions negotiators need to ask themselves about any high-risk incident and provides a practical approach to the psychology of individuals that engage in high-risk incidents.

    Known as "the bible" to experienced professionals in the field, this sixth edition of Crisis Negotiations is vital for practitioners as well as for criminology, criminal justice or psychology courses in crisis management, applied psychology, and special operations in law enforcement and corrections. Instructors will find it well supported by ancillary materials including discussion questions, slide presentations, and a test bank, as well as case studies and self-assessment quizzes for students, making it easy to develop a first-time course or to integrate it into an existing course.

    1. Crisis Management: History and Overview

    2. Crisis Management: Crisis Response Team Elements

    3. Crisis Management: Basics of Negotiation

    4. Crisis Management Risk Assessment

    5. Crisis Management: Communication in Crisis Negotiations

    6. Crisis Management: Negotiating with Emotionally Disturbed and Mentally Ill Individuals; Recognition and Guidelines

    7. Crisis Management: Negotiating with Depressed and Suicidal Persons

    8. Crisis Management: Negotiating with Special Populations

    9. Crisis Management: Hostage Dynamics

    10. Crisis Management: Managing Stress and Trauma

    11. Crisis Management: Special Topics in Negotiations


    Michael J. McMains earned a Ph.D. in clinical psychology from Vanderbilt University in Nashville, Tennessee. Since 1982, he has worked as the mental health consultant on over 500 crisis/hostage cases while attached to the special operations unit/crisis negotiations teams of the San Antonio Police Department and the Bexar County Sheriff’s Office in Texas. He served as associate editor of the Journal of Police Crisis Negotiation, an international journal; has written multiple articles on crisis negotiations; developed hostage negotiation curriculum for the U.S. State Department; has written for international publication; and taught crisis negotiations locally, nationally and internationally.

    Wayman C. Mullins received his Ph.D. in psychology from the University of Arkansas. Since 1984, he has been a faculty member in the School of Criminal Justice, Texas State University, where he is a full professor. He is also a commissioned law enforcement officer and a member of the Hays County SO/San Marcos PD Crisis Negotiation Team. Dr. Mullins has been involved in negotiations as a team member, trainer, lecturer, and writer for over 35 years.

    Andrew T. Young received his Ed.D. in counselor education from Texas Tech University. Since 1996, he has been a full professor of psychology and counseling at Lubbock Christian University. He has been a hostage (crisis) negotiator and psychological consultant with the Lubbock Police Department’s SWAT team since 2000, with the Lubbock County Sheriff’s Office since 2008, and with the Texas Department of Public Safety (Region 5) since 2015. He has published research and lectures nationally on negotiating and crisis intervention, and has also written "Fight or Flight: Negotiating Crisis on the Frontline".

    This classic text is the must have, must read and vital on-hand resource for those who resolve critical incidents through effective crisis communications. The authors offer the confluence of academic, psychological, and practical fundamentals for crisis negotiations that is the single most effective and impactful means, in print, to address high-risk crisis negotiation related situations. Information contained within this cornucopia of crisis management discussions, applications and theories, is recognized world-wide as the premiere reference for anyone who performs the role as crisis negotiator or manages critical incidents in the public and private arena. To not have this dynamic and fundamental information contained within this book of voluminous insights, practices, case studies, and research-based psychological implications would be debilitating to those trained to manage crisis events utilizing high-risk negotiations.

    Samuel A. Farina, Jr., Chief of Police for the Village of Fairport Police Department in Rochester, New York and the president and founder of the New York Association of Hostage Negotiators.