1st Edition

Critical Inclusive Tourism Empowering Marginalized Groups

    248 Pages
    by Routledge

    This groundbreaking book addresses the longstanding lack of consensus surrounding the approach to marginalization in tourism. The chapters identify critical components and question the legitimacy of who qualifies as marginalized.  Crucially, the book formulates effective solutions to address marginalization within the tourism context.

    While previous studies in tourism and social sciences have presented diverse conceptualizations and explanations of marginalization, the chapters in this book meticulously scrutinize their contextualization in constructing structural marginalization within the tourism industry. By doing so the book offers a comprehensive understanding of how marginalisation manifests in the complex dynamics within the tourism sector. The chapters unravel the multifaceted dimensions of marginalization, providing a nuanced and informed perspective that contributes significantly to the ongoing discourse on inclusivity and equity within tourism knowledge.

    This book will be useful to tourism practitioners, academics, students, researchers and policymakers. The chapters in this book were originally published as a special issue of Tourism Recreation Research.

    Introduction - Empowering marginalised groups for inclusive tourism: a call for critical studies

    Prachi Thakur, Paolo Mura, Jess Sanggeyong Je, Catheryn Khoo and Mona Ji Hyun Yang


    1. Tourism memories – a collaborative reflection on inclusion and exclusion

    Eva Maria Jernsand, Helena Kraff, Sayaka Osanami Törngren, Caroline Adolfsson, Emma Björner, Lillian Omondi, Thomas Pederson and Sofia Ulver


    2. Where are the Indigenous and First Nations people in sport event volunteering? Can you be what you can’t see?

    Tracey J. Dickson, Stirling Sharpe and Simon Darcy


    3. Multicultural food events – opportunities for intercultural exchange and risks of stereotypification

    Helena Kraff and Eva Maria Jernsand


    4. Making cultural and tourist attractions accessible and inclusive for people with disability through value co-creation amidst COVID-19: a critical discourse analysis

    Monica Cerdan Chiscano and Simon Darcy


    5. The growth of Aboriginal tourism in remote Australia: Indigenist method for an operator perspective

    Skye Akbar and Anne Sharp


    6. The empowerment of street food vendors: a marginalised community within the hospitality industry

    Taufik Abdullah, Neil Carr and Craig Lee


    7. Beyond marginalisation: cultivating care by leaning into the voices of young advocates

    Karla A. Boluk, Antonia Canosa and Sandro Carnicelli


    8. ‘What is your name, where do you come from, what is your grade?’ Using art-based interviews to highlight the experience of children hosting school tours in Matabeleland North, Zimbabwe

    Kathleen Smithers


    9. The role of gender equality in Iranian female tourism entrepreneurs’ success

    Zahed Ghaderi, Rokhshad Tavakoli, Fatemeh Bagheri and Saeedeh Pavee


    10. Empowering people with visual disabilities through rural tourism: the benefits of nature activities and how the various travel constraints can be overcome

    Ana Gomes and Celeste Eusébio


    11. Inclusive tourism: the experiences and expectations of Indonesian wheelchair tourists in nature tourism

    Rosliyana Perangin-Angin, Rokhshad Tavakoli and Camelia Kusumo


    12. Transgender men in tourism: marginalisation, constraints and inclusion opportunities

    Carlos Monterrubio, Sheilla L. Rodríguez Madera and Javier Pérez


    13. Understanding senior citizens’ intentions to use virtual reality for religious tourism in India: a behavioural reasoning theory perspective

    Sahil Raj, Brinda Sampat, Abhishek Behl and Kokil Jain


    14. Tourism and final wish making: the discourse of terminal illness and travel

    G. B. Willson, A. J. McIntosh and C. Cockburn-Wootten


    15. An investigation of factors affecting solo travel intention among marginalized groups: a case of Indian Muslim Women

    Sujood, Samiha Siddiqui and Naseem Bano


    16. Envisioning an inclusive tourism for an equitable future

    Prachi Thakur, Catheryn Khoo, Paolo Mura, Jess Sanggeyong Je and Mona Ji Hyun Yang



    Catheryn Khoo is Professor at Torrens University Australia and the CEO of www.thefirstclass.co. She is the Editor-in-Chief of Tourism Management Perspectives and Series Editor for the "Perspectives on Asian Tourism”. She has appeared in, and been cited by, international media including TV, radio, and newspapers. She has consulted for the UNWTO, UNESCO and Asian Development Bank.


    Prachi Thakur is a Tourism and Gender Researcher who examines how structural changes can lead to more inclusion of traditionally marginalized groups. She is a two-time TEDx speaker and diversity strategist who co-wrote the regional report for Asia and the Pacific on Women in Tourism for UNWTO in 2022.


    Paolo Mura is Professor at Zayed University, Abu Dhabi, UAE. His research areas explore tourist experiences and behavior, including gendered experiences and representations, traveling subcultures, and critical and qualitative approaches to research. He is also the series editor “Perspectives on Asian Tourism”, and one of the managing editors of Tourism Management Perspectives.   


    Jess Sanggeyong is a Feminist Scholar who examines inclusive workplace in the tourism and hospitality industry. She helps organisations remove gendered employment issues by identifying gaps between policy and practice.


    Mona Jihyun Yang’s research interest is on responsible tourism with a focus on children’s rights in tourism, particularly from an Asian perspective. She has published on the topic in Tourism Management and Journal of Travel Research.