1st Edition

Critical Perspectives on the Management and Organization of Emergency Services

    328 Pages
    by Routledge

    328 Pages
    by Routledge

    Critical Perspectives in Emergency Services Management makes an important contribution to the subject of emergency services management and to public administration and organization studies more generally. It critically assesses developments in emergency services management by examining the multi-dimensional nature of the provision of emergency services and their connectedness in advanced western democracies. The effective management of emergency services has never been more important than in today’s high-pressured and cost-conscious public sector. The authors of this volume forensically analyse the challenges of delivering emergency services within this context. This book provides an in-depth, scholarly and comprehensive analysis of the changing landscape of emergency service provision and clearly addresses a gap in the market for a critical volume on the emergency services.



    For anyone seeking to understand why and how the management of emergency services matters, this collection is essential reading.

    Acknowledgments





    Chapter 1



    Introduction to Critical Perspectives on the Management and Organization of Emergency Services



    Paresh Wankhade, Leo McCann and Peter Murphy





    Chapter 2



    Emergency services architecture: JESIP and Interoperability



    Carl Daniels





    Chapter 3



    History of the UK Paramedic Profession



    Bob Fellows and Graham Harris





    Chapter 4



    Personal Reflections on Fire and Rescue Service Incident Command



    Roy Wilshire





    Chapter 5



    Quo Vadis: Eight Possible scenarios for Changes in the Ambulance Services.



    Andy Newton





    Chapter 6



    Galvanising partnership and communities to tackle domestic violence & abuse: Why wicked problems have no easy solutions?



    Linda Reid





    Chapter 7



    Beyond the Scope of Managerialism: Explaining the Organisational Invisibility of Police Work



    Cliff Bacon





    Chapter 8



    Reaching out across the theory-practice divide? Impact, participation and change in post-disaster reconstruction



    Yiwen Lin, Mihaela Kelemen and Lindsay Hamilton





    Chapter 9



    The Professionalisation of the Police in England and Wales: A Critical Appraisal



    Simon Holdaway





    Chapter 10



    Changing Landscapes, Challenging Identities - Policing in England and Wales



    Sarah Charman





     



     



    Chapter 11



    From extreme to mundane? The changing face of paramedicine in the UK Ambulance Service



    Jo Brewis and Richard Godfrey





    Chapter 12



    Decision making at the front-line: the role of choice architecture in NHS paramedic judgements over patient conveyance



    Andrew Weyman and Rachel O’Hara





    Chapter 13



    A comparative appraisal of recent and proposed changes to the fire and rescue services in England and Scotland.



    Pete Murphy, Katarzyna Lakoma, Kirsten Greenhalgh and Lynda Taylor





    Chapter 14



    Rethinking the new ‘leadership’ mainstream: An historical perspective from the National Health Service



    Mark Learmonth





    Chapter 15



    Public Confidence in the Police: A critical review and interrogation of construct clarity



    Basit Javid and Kevin Morrell





    Chapter 16



    Balancing formal and informal support for psychological health in emergency services: creating multiple pathways for ambulance staff



    Ashlea Kellner, Keith Townsend, Rebecca Loudoun, Tiet-Hanh Dao-Tran and Adrian Wilkinson





    Chapter 17



    Commissioners, Mayors and Blue Lights: Reviewing the Prospects for Integrated Emergency Service Governance



    Rachel Ashworth





    Chapter 18



    Conclusion: Understanding Emergency Services in Austerity Conditions



    Leo McCann, Paresh Wankhade, and Peter Murphy





    List of Contributors



    Index



    Biography

    Paresh Wankhade is Professor of Leadership and Management at Edge Hill University, UK.



    Leo McCann is a Professor of Management at University of York, UK.



    Pete Murphy is a Professor of Public Policy and Management at Nottingham Trent University, UK.