Critical Perspectives in Emergency Services Management makes an important contribution to the subject of emergency services management and to public administration and organization studies more generally. It critically assesses developments in emergency services management by examining the multi-dimensional nature of the provision of emergency services and their connectedness in advanced western democracies. The effective management of emergency services has never been more important than in today’s high-pressured and cost-conscious public sector. The authors of this volume forensically analyse the challenges of delivering emergency services within this context. This book provides an in-depth, scholarly and comprehensive analysis of the changing landscape of emergency service provision and clearly addresses a gap in the market for a critical volume on the emergency services.
For anyone seeking to understand why and how the management of emergency services matters, this collection is essential reading.
Introduction to Critical Perspectives on the Management and Organization of Emergency Services
Paresh Wankhade, Leo McCann and Peter Murphy
Emergency services architecture: JESIP and Interoperability
History of the UK Paramedic Profession
Bob Fellows and Graham Harris
Personal Reflections on Fire and Rescue Service Incident Command
Quo Vadis: Eight Possible scenarios for Changes in the Ambulance Services.
Galvanising partnership and communities to tackle domestic violence & abuse: Why wicked problems have no easy solutions?
Beyond the Scope of Managerialism: Explaining the Organisational Invisibility of Police Work
Reaching out across the theory-practice divide? Impact, participation and change in post-disaster reconstruction
Yiwen Lin, Mihaela Kelemen and Lindsay Hamilton
The Professionalisation of the Police in England and Wales: A Critical Appraisal
Changing Landscapes, Challenging Identities - Policing in England and Wales
From extreme to mundane? The changing face of paramedicine in the UK Ambulance Service
Jo Brewis and Richard Godfrey
Decision making at the front-line: the role of choice architecture in NHS paramedic judgements over patient conveyance
Andrew Weyman and Rachel O’Hara
A comparative appraisal of recent and proposed changes to the fire and rescue services in England and Scotland.
Pete Murphy, Katarzyna Lakoma, Kirsten Greenhalgh and Lynda Taylor
Rethinking the new ‘leadership’ mainstream: An historical perspective from the National Health Service
Public Confidence in the Police: A critical review and interrogation of construct clarity
Basit Javid and Kevin Morrell
Balancing formal and informal support for psychological health in emergency services: creating multiple pathways for ambulance staff
Ashlea Kellner, Keith Townsend, Rebecca Loudoun, Tiet-Hanh Dao-Tran and Adrian Wilkinson
Commissioners, Mayors and Blue Lights: Reviewing the Prospects for Integrated Emergency Service Governance
Conclusion: Understanding Emergency Services in Austerity Conditions
Leo McCann, Paresh Wankhade, and Peter Murphy
List of Contributors