Critical Perspectives on the Management and Organization of Emergency Services  book cover
1st Edition

Critical Perspectives on the Management and Organization of Emergency Services

ISBN 9781138097650
Published May 29, 2019 by Routledge
328 Pages

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Book Description

Critical Perspectives in Emergency Services Management makes an important contribution to the subject of emergency services management and to public administration and organization studies more generally. It critically assesses developments in emergency services management by examining the multi-dimensional nature of the provision of emergency services and their connectedness in advanced western democracies. The effective management of emergency services has never been more important than in today’s high-pressured and cost-conscious public sector. The authors of this volume forensically analyse the challenges of delivering emergency services within this context. This book provides an in-depth, scholarly and comprehensive analysis of the changing landscape of emergency service provision and clearly addresses a gap in the market for a critical volume on the emergency services.

For anyone seeking to understand why and how the management of emergency services matters, this collection is essential reading.

Table of Contents


Chapter 1

Introduction to Critical Perspectives on the Management and Organization of Emergency Services

Paresh Wankhade, Leo McCann and Peter Murphy

Chapter 2

Emergency services architecture: JESIP and Interoperability

Carl Daniels

Chapter 3

History of the UK Paramedic Profession

Bob Fellows and Graham Harris

Chapter 4

Personal Reflections on Fire and Rescue Service Incident Command

Roy Wilshire

Chapter 5

Quo Vadis: Eight Possible scenarios for Changes in the Ambulance Services.

Andy Newton

Chapter 6

Galvanising partnership and communities to tackle domestic violence & abuse: Why wicked problems have no easy solutions?

Linda Reid

Chapter 7

Beyond the Scope of Managerialism: Explaining the Organisational Invisibility of Police Work

Cliff Bacon

Chapter 8

Reaching out across the theory-practice divide? Impact, participation and change in post-disaster reconstruction

Yiwen Lin, Mihaela Kelemen and Lindsay Hamilton

Chapter 9

The Professionalisation of the Police in England and Wales: A Critical Appraisal

Simon Holdaway

Chapter 10

Changing Landscapes, Challenging Identities - Policing in England and Wales

Sarah Charman



Chapter 11

From extreme to mundane? The changing face of paramedicine in the UK Ambulance Service

Jo Brewis and Richard Godfrey

Chapter 12

Decision making at the front-line: the role of choice architecture in NHS paramedic judgements over patient conveyance

Andrew Weyman and Rachel O’Hara

Chapter 13

A comparative appraisal of recent and proposed changes to the fire and rescue services in England and Scotland.

Pete Murphy, Katarzyna Lakoma, Kirsten Greenhalgh and Lynda Taylor

Chapter 14

Rethinking the new ‘leadership’ mainstream: An historical perspective from the National Health Service

Mark Learmonth

Chapter 15

Public Confidence in the Police: A critical review and interrogation of construct clarity

Basit Javid and Kevin Morrell

Chapter 16

Balancing formal and informal support for psychological health in emergency services: creating multiple pathways for ambulance staff

Ashlea Kellner, Keith Townsend, Rebecca Loudoun, Tiet-Hanh Dao-Tran and Adrian Wilkinson

Chapter 17

Commissioners, Mayors and Blue Lights: Reviewing the Prospects for Integrated Emergency Service Governance

Rachel Ashworth

Chapter 18

Conclusion: Understanding Emergency Services in Austerity Conditions

Leo McCann, Paresh Wankhade, and Peter Murphy

List of Contributors


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Paresh Wankhade is Professor of Leadership and Management at Edge Hill University, UK.

Leo McCann is a Professor of Management at University of York, UK.

Pete Murphy is a Professor of Public Policy and Management at Nottingham Trent University, UK.