1st Edition

Critical Questions in Sustainability and Hospitality

Edited By Willy Legrand, Henri Kuokkanen, Jonathon Day Copyright 2023
    380 Pages 46 B/W Illustrations
    by Routledge

    380 Pages 46 B/W Illustrations
    by Routledge

    Informed by the scholarly and practical viewpoints of a myriad of internationally recognised experts, this engaging and timely volume poses a set of pertinent questions that cover critical and contemporary sustainability issues in hospitality and tourism and proposes actionable solutions.

    Embellished with informative tables, diagrams and photographs, key questions and debates are discussed from a variety of angles with proposed solutions by industry practitioners, academics and consultants belonging to the Hospitality Net World Panel on Sustainability in Hospitality. Designed to facilitate contemporary discussion and debate, this book presents constructive dialogues which are designed to lead to action within the hospitality industry and education.

    Key questions cover the following topics:

    • Major contemporary sustainability challenges – e.g. climate change, biodiversity loss, impacts of pandemics, water scarcity, human right risks.

    • Specific hospitality functions or departments – e.g. food and beverage, engineering, health and safety, guest relationship, finance, purchasing, human resources.

    • Strategic issues related to marketing and stakeholder relationships – e.g. sustainability working groups, return on sustainability investment, marketing and reporting sustainability, certification, supplier relationship, engaging guests.

    This book is an essential reading for students and academics in the field of hospitality and tourism management, as well as industry professionals searching for answers to the challenges they face in enacting sustainability in their business.

    List of figures

    List of tables

    List of contributors


    Organisation of the book



    How to Use This Book

    Editors’ Take

    Part 1: Global Sustainability Challenges facing the Hospitality Industry

    1. Climate Change

    Gabriel C. M. Laeis and Willy Legrand

    2. Biodiversity Loss

    Frauke Fischer

    3. Water Scarcity

    Natasha Montesalvo and Melinda Watt

    4. Human Rights Risks along the Supply Chain

    Sustainable Hospitaility Alliance

    5. Risk Management

    Trevor Girard and Bijan Khazai

    Part 2: Operational Sustainability in Hospitality

    6. Food Waste and Net Zero Ambitions

    Rebecca Hawkins et al.

    7. Food and Beverage Sustainability Criteria

    Ernst Jonker and Elena Cavagnaro

    8. Future of Food and Menu Design

    Malu Boerwinkel et al.

    9. From Wellness to Wellbeing

    Celine Vadam et al.

    10. Balancing Health and Safety with Sustainability

    Christine Young

    11. Incentivising Guests to Save Resources

    Christopher Warren and Maxwell Warren

    12. Charging Guests for Carbon Emissions

    Sonu Shivdasani and Arnfinn Oines

    13. Sustainable Procurement and Product Certification

    Johanna Wagner and Carina Hopper

    14. Zero Plastic in Hotels

    Rachel McCaffrey, Jo Hendrickx and Nicolas Dubrocard

    15. Rewarding Employees for Sustainability Commitment

    Georges El Hajal

    16. Attracting Talent through Sustainability

    Ralf Burbach, Julia Lenz and Stefan Jooss

    Part 3: Hospitality Strategies, Metrics and Stakeholder Participation

    17. Green Teams and Unlocking Collective Intelligence

    Bastienne Bernasco and Franziska Altenrath

    18. Supplier Relationship and Sustainability Standards

    Cassia Patel

    19. Return on Sustainability Investments

    Celine Vadam et al.

    20. Key Metrics and Reporting Sustainability

    Xenia zu Hohenlohe and Joshua Papachristidis

    21. Marketing Sustainability

    Sarah Habsburg-Lothringen

    22. Communicating Sustainability to Guests

    Nancy Loman Scanlon

    23. Engaging Guests in the Sustainability Experience

    Adela Balderas-Cejudo and Belén López

    24. Stakeholder Engagement and Regenerative Hospitality

    Marina Laurent and Carlos Martin-Rios

    25. Hotels and e-Mobility

    Jonathon Day and Roya Sadat Alayinpour

    26. Incorporating Nature in Sustainable Hotel Design

    Willy Legrand, Clare Hindley and Akupe Matthew-Bolofinde

    27. The Greater Purpose of Hospitality

    Henri Kuokkanen and Jeffrey Catrett




    Willy Legrand, Department of Tourism, Hospitality and Event Management, IU International University of Applied Sciences, Bonn, Germany.

    Henri Kuokkanen, Postgraduate Studies, Institut Paul Bocuse, Écully, France.

    Jonathon Day, White Lodging – J.W. Marriott, Jr. School of Hospitality and Tourism Management, Purdue University, West Lafayette, Indiana, USA.

    'Sustainability is an undeniably critical factor in the future and prosperity of all businesses – particularly hospitality – and we have a duty to protect the ecosystems and communities in which we serve. This book asks the challenging questions that we must all reflect on, while also providing practical advice and informed guidance from over 60 specialists from the sustainability and hospitality worlds. This is crucial reading for hospitality students, practitioners and leaders alike as we all seek to achieve net positive hospitality.'

    Glenn Mandziuk, Chief Executive Officer, Sustainable Hospitality Alliance

    'Although the pandemic presented a harsh reset for the world, it was also a positive catalyst in encouraging people to view sustainability as an essential consideration in their everyday lives and lifestyle choices. What we are witnessing is an evolution of travel, and it has never been so important for the hospitality industry to work together collectively and learn from each other. This latest book by Dr Legrand, Dr Kuokkanen and Dr Day provides us with a valuable and well-researched resource from the top experts in the field to help guide us to make better choices and prioritise a more holistic commitment to protecting the planet.'

    Brenda Collin, Executive Vice President Europe, Preferred Hotel Group

    'The hospitality industry faces numerous challenges in meeting society's environmental and social sustainability demands. This book offers extensive literature on sustainability and hospitality to meet those challenges. It is highly recommended, as it elaborates on critical topics related to those challenges. The book's format is user-friendly: asking questions, developing answers to them, and providing practical examples and possible solutions. The included chapters encourage discussion and exchange of ideas, enriching students' learning and the future leaders of hospitality.'

    H. G. Parsa, Barron Hilton Chair & Professor, Daniels College of Business, University of Denver, Colorado, USA