1st Edition
Cross-Cultural Crisis Negotiations International Perspectives
PART 1 – Communication and Crisis Negotiation
1. Crisis Negotiation as Communication: Perspectives from Language and Communication Theories
2. Crisis Negotiation as Communication: Interactional Exchange, Staging, and Context
3. Rapport in Crisis Negotiations: A Systematic Review
PART 2 –Perspectives on Crisis Negotiation in Diverse Communities
4. Communicative Tools for Hostage and Crisis Negotiation: The Elaboration Likelihood Model of Persuasion
5. An Intercultural Perspective on De-Escalation Techniques for Aviation Security (AVSEC)
6. Negotiation Perspectives in Counter-Terrorism: A Community Engagement Approach in Australia
PART 3 – Crisis Negotiation in Practice
7. Lessons from the Negotiated Field: Reflections by a Police Negotiator in Multicultural Australia
8. Communication Features in Simulated Crisis Negotiation in the People’s Republic of China
9. Practical Perspectives on Crisis Negotiations in the People’s Republic of China
10. Management in International Kidnap/Hostage Negotiations: Lessons from the Field
Biography
Terry D. Royce is Executive Director at Forlingua Forensic Linguistic Services Pty. Ltd. and Yunshan Chair Professor at the Guangdong University of Foreign Studies, China.
Wendy L. Bowcher is Honorary Professor at Macquarie University, Australia. She previously held positions at Sun Yat-sen University and Tokyo Gakugei University and has worked as a consultant forensic linguist in Australia.
Jing Zhao is Professor of Linguistics at Sun Yat-sen University, China.
"While 'active listening' is a critical tenet of Cross-Cultural Crisis Negotiations, the suggested 'active reading' of this excellent multi-discipline edited volume will serve to greatly enhance the knowledge and potential tradecraft of students and practitioners alike, in or about the worldwide criminal justice system. It is a must-read for those in advanced law enforcement and intel gathering, as well as those engaged in the forensic behavioral sciences."
James R. Fitzgerald, Assistant Professor, Pennsylvania Western University; Supervisory Special Agent, FBI (Ret.); Criminal Profiler/Forensic Linguist
