1st Edition

Cross-Functional Productivity Improvement

ISBN 9781466510739
Published September 6, 2012 by Productivity Press
174 Pages 11 B/W Illustrations

USD $62.95

Prices & shipping based on shipping country


Book Description

Using language that is easy to understand, Cross-Functional Productivity Improvement describes how improvement efforts can be undermined by errors and incompleteness. It illustrates the various types of errors that can hurt productivity and outlines proven solutions to prevent or correct them. Explaining how departments not directly related to manufacturing can hinder productivity, it provides time-tested advice on how to reduce waste and enhance efficiency.

The book starts with an overview of traditional productivity improvement methods. Subsequent chapters explain how different departments can affect productivity and describe what must be done to improve productivity. Supplying time-tested procedures for implementing cross-functional productivity actions that are applicable across a wide range of industries, the text describes the problems caused by incorrect Lean manufacturing, material flow, efficiency, ergonomics, quality policies, issues of malpractice, and counterproductive procedures.

  • Includes many figures, illustrations, and tables that provide the technical information needed to implement sustainable productivity improvements
  • Addresses the problems often caused by incorrect Lean manufacturing and issues of malpractice
  • Includes an extensive glossary and a list of suggested readings to help readers further explore productivity improvement

Readers will gain a clear understanding of exactly what to do and what not to do in all aspects of company operations to maximize productivity through a cross-functional approach. Furthermore, the book will enable companies to take better advantage of all that the ISO 9001 and similar systems have to offer by making best use of the interactions between the various elements of company operations.

Table of Contents

Basic Concepts

The Traditional Approach to Productivity Improvement
Efficiency and Lean Manufacturing
Material Flow

Additional Considerations for the Cross-Functional Approach
Trainers and Training Methods
Effects of Purchasing Activities
Contract Review Technique
Internal Audits
Measuring Systems
Design Verification and Validation Activities
Effects of the Facility
Effects of Preventive Maintenance

Productivity and Human Resources
Employee Orientation
Policies and Procedures
Compensation and Literacy Levels Workload
Employee Evaluation

Productivity and Your Quality Management System
PDCA Cycle
Quality Management System Issues
Calibration Issues
Lack of Follow-Up on Corrective and Preventive

Productive Manufacturing
Work in Process
Effective versus Ineffective Statistical Process Control
Determining When and Where to Do SPC
Control Plans and PFMEAs
Starting SPC
Selecting SPC Personnel
When SPC Calls for Action
Handling, Storage, Packaging, and Preservation
Tooling and Equipment

Waste Prevention
Production Wastes
Support Activities Wastes

Productivity and Motivation
Employee Motivation
Goal Setting

Reliability of the Process and Manufacturing Equipment

Implementing Cross-Functional Productivity Improvement

Overcoming Resistance to Change


Recommended Readings


View More



Ronald Blank, PhD, has worked in the automotive industry for 15 years and in aerospace for 12 years in addition to his years of experience as an industrial consultant for quality and productivity improvement. He holds a bachelor’s degree and a doctor of engineering degree with a specialization in engineering management and quality control. Ronald Blank is the author of several books and technical papers on such topics as productivity improvement, reliability, internal quality auditing, and statistics. He has been a member of the American Society for Quality since 1980 and served on the executive board of the Hartford chapter. He lives in Middletown, Connecticut, where he works for an international engineering firm in the aerospace industry.