1st Edition
Delivering Government Services An Annotated Bibliography
340 Pages
by
Routledge
First Published in 1989. Routledge is an imprint of Taylor & Francis, an informa company.
Preface, Series Foreword, Introduction1. Introduction II. Theoretical and Methodological Issues III. Alternative Service Delivery: Contracting and Privatization IV. International and Comparative Service Delivery V. Citizen Satisfaction with Services V .Equity and Equality in Service Delivery VII. Substantive Issues in Service Delivery Cognate Issues Areas and Resources, Name Index, Subject Index
Biography
William J. Murin, Judith Pryor
