Design for Inclusivity: A Practical Guide to Accessible, Innovative and User-Centred Design, 1st Edition (Hardback) book cover

Design for Inclusivity

A Practical Guide to Accessible, Innovative and User-Centred Design, 1st Edition

By Roger Coleman, John Clarkson, Julia Cassim


268 pages

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Hardback: 9780566087073
pub: 2007-12-21
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pub: 2016-04-08
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Inclusive design not only ensures that products, services, interfaces and environments are easier to use for those with special needs or limitations, but in doing so also makes them better for everyone. Design for Inclusivity, written by a team that has pioneered inclusive design practice internationally, reviews the recent social trends and pressures that have pushed this subject to the fore, and assesses design responses to date in an international context. The authors make the business case for inclusive design and explain the formalisation of the approach in standards and legislation. The text includes case studies which describe transport, product development, IT and service projects, as well as industry-university collaborative projects, and highlights lessons that have been learned. This is very much a practical book. It offers tools, techniques, guidelines and signposts for the reader to key resources, as well as including advice on research methods, and working with users and industry partners.

Table of Contents

Contents: Introduction; Why inclusive design?, Roger Coleman, Julia Cassim, John Clarkson and Hua Dong; A growing movement, Jeremy Myerson; The business case, Roger Coleman, Alan Topalian, Hua Dong and John Clarkson; Market advantage - Practitioners' viewpoints, Hua Dong, Graham Pullin, Ingelese Nielson, Maria Benktzon, Olle Bobjer and Barry Tanner; Designer education - Case studies from graduate partnerships with industry, Julia Cassim and Hua Dong; Empowering designers and users - Case studies from the DBA Inclusive Design Challenge, Julia Cassim and Hua Dong; Involving older people in design, Alan Newell and Andrew Monk; Designer-orientated user research methods, Hua Dong, Collette Nicolle, Robert Brown and Julia Cassim; Practicalities of working with users, David Yelding and Julia Cassim; Countering design exclusion - Theory and practice, John Clarkson; Product evaluation - Practical approaches, John Clarkson, Carlos Cardoso and Ian Hosking; Using simulation in product evaluation, Carlos Cardoso and John Clarkson; Where do we find out?, Cherie Lebbon and Susan Hewer; Towards inclusion - Future challenges, Julia Cassim, Roger Coleman, John Clarkson and Hua Dong; Index.

About the Authors

Roger Coleman is Research Professor in Inclusive Design and Patient Safety, Helen Hamlyn Research Centre, Royal College of Art, London. John Clarkson is Professor of Engineering Design and Director, Engineering Design Centre, University of Cambridge. Hua Dong is Lecturer in Design, Brunel University. Julia Cassim is Senior Research Fellow, Helen Hamlyn Centre, Royal College of Art, London.

About the Series

Design for Social Responsibility

Social responsibility, in various disguises, has been a recurring theme in design for many years. Since the 1960s several more or less commercial approaches have evolved. In the 1970s designers were encouraged to abandon 'design for profit' in favour of a more compassionate approach inspired by Papanek. In the 1980s and 1990s profit and ethical issues were no longer considered mutually exclusive and more market-oriented concepts emerged, such as the 'green consumer' and ethical investment. The purchase of socially responsible, 'ethical' products and services has been stimulated by the dissemination of research into sustainability issues in consumer publications. Accessibility and inclusivity have also attracted a great deal of design interest and recently designers have turned to solving social and crime-related problems. Organisations supporting and funding such projects have recently included the NHS (research into design for patient safety); the Home Office has (design against crime); Engineering and Physical Sciences Research Council (design decision-making for urban sustainability). Businesses are encouraged (and increasingly forced by legislation) to set their own socially responsible agendas that depend on design to be realised. Design decisions all have environmental, social and ethical impacts, so there is a pressing need to provide guidelines for designers and design students within an overarching framework that takes a holistic approach to socially responsible design. This edited series of guides is aimed at students of design, product development, architecture and marketing, and design and management professionals working in the sectors covered by each title. Each volume includes: ¢ The background and history of the topic, its significance in social and commercial contexts and trends in the field. ¢ Exemplar design case studies. ¢ Guidelines for the designer and advice on tools, techniques and resources available.

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Subject Categories

BISAC Subject Codes/Headings:
DESIGN / General