Leaders and supervisors do not grow on trees; they must be developed. 'Developing Supervisors and Team Leaders' is a practical, how-to guide for creating leaders and supervisors.
Spanning topics from determining needs to evaluating performance, it covers all aspects of how to develop the skills, insights, and attitude to lead others.
Kirkpatrick demonstrates how to get others to share the same focus, purpose, and efforts toward improving an organization's quality of product or service. From determining needs, planning programs and training to the final evaluation, this book provides knowledge and practical tools for developing successful leaders.
Donald Kirkpatrick, Ph.D., Emeritus Professor of the University of Wisconsin, is the author of numerous books and articles on the subject of management and performance.
This book is an excellent addition for any training and developer's library. It would be a useful tool for any training and development manager.
Diane Sanderson, Personnel Today, 10th July 01
The importance of supervisory training and development; Responsibility and authority for supervisory training; Philosophy, strategy, and guiding principles; Conditions for maximum learning by supervisors; Determining training needs and setting objectives; An overview of training and development techniques; Planning and implementing internal classroom training; Evaluating internal classroom training; Outside supervisory development programs; On the job performance appraisals; Coaching for improved performance; Selecting and training new supervisors.