Digital Quality Management in Construction  book cover
1st Edition

Digital Quality Management in Construction

ISBN 9781138390829
Published May 8, 2019 by Routledge
274 Pages

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Book Description

Much has been written about Building Information Modelling (BIM) driving collaboration and innovation, but how will future quality managers and engineers develop digital capabilities in augmented and video realities, with business intelligence platforms, robots, new materials, artificial intelligence, blockchains, drones, laser scanning, data trusts, 3D printing and many other types of technological advances in construction? These emerging technologies are potential game changers that require new skills and processes.

Digital Quality Management in Construction is the first ‘how to’ book on harnessing novel disruptive technology in construction quality management. The book takes a tour of the new technologies and relates them to the management of quality, but also sets out a road map to build on proven lean construction techniques and embed technologically based processes to raise quality professionals’ digital capabilities. With the mountain of data being generated, quality managers need to unlock its value to drive the quality of construction in the twenty-first century, and this book will help them do that and allow those working in construction Quality Management to survive and thrive, creating higher quality levels and less waste.

This book is essential reading for quality managers, project managers and all professionals in the Architecture, Engineering and Construction industry (AEC). Students interested in new and disruptive technologies will also learn a great deal from reading this book, written by a professional quality manager with nearly thirty years’ experience in both the public and private sectors.

Table of Contents

Preface  Acknowledgements   1 Introduction   2 Ancient world construction quality, Palaeolithic–ce 500   3 The Middle Ages and the Discovery Age in construction quality, 500–1800   4 Modern construction, 1800–2000: Quality and lean construction    5 Modern quality management   6 Quality information model   7 Data and information management   8 Business intelligence and data trusts   9 Quality management culture and governance   10 Digital capabilities   11 Web-based process management   12 Drones   13 Construction plant: Autonomous vehicles and telemetry   14 Robotics, lasers and 3D printing   15 Augmented reality (AR), mixed reality (MR) and virtual reality (VR)   16 Wearable and voice-controlled technology   17 Blockchains   18 Artificial Intelligence (AI)   19 Advanced materials science   20 Future technology   21 Road map to digital quality management    Appendix 1 Quality professional role profile, 2030   Appendix 2 2030 construction site digital quality   Appendix 3 Reinforced concrete wall: Quality information example   Appendix 4 Summary of the digital learning points

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Paul Marsden is a Chartered Quality Professional with the Chartered Quality Institute, who has nearly thirty years’ experience of quality management in the construction, telecommunications, banking, security, aerospace, energy and rail fields. He specialises in quality management capability, sustainability, continual improvement, customer satisfaction, lean programmes, auditing and creating business intelligence platforms to collate and report performance data and information. Paul has had a diverse career, including being a Member of Parliament, Head of Quality at Horizon Nuclear Power, Head of Quality at Horizon Nuclear Power and Interim Secretary-General of a European construction trade association.


"Marsden wraps up the book including appendices and further readings for the benefit of the reader if they wish to delve further into a specific topic explored in the text. As a smaller text, this book is jam-packed with relevant information and is an incredible tool to have."

-Jenna Collignon, Editor, Matrix Group Publishing