Digital Quality Management in Construction: 1st Edition (Paperback) book cover

Digital Quality Management in Construction

1st Edition

By Paul Marsden


288 pages

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Paperback: 9781138390829
pub: 2019-04-26
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pub: 2019-04-26
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Much is written about Building Information Modelling (BIM) driving collaboration and innovation, but how will future Quality Managers and Engineers develop digital capabilities in augmented and video realities, business intelligence platforms, robots, new materials, artificial intelligence, block chains, drones, laser scanning, data trusts, 3D printing and many other types of technological advances in construction? These emerging technologies are potential game changers that require new skills and processes.

This is the first "how to" book on harnessing disruptive technology in construction quality management. The book takes a tour of the new technologies and relates them to the management of quality, but also sets out a road map to build on proven lean construction techniques and embed technologically based processes to uplift quality professionals’ digital capabilities. With the mountains of data being generated, quality managers need to unlock its value to drive the quality of construction in the 21st century, reading this book will help them on their way to doing that and allow those working in Quality Management to survive and thrive, creating higher quality levels and less waste.

This book is essential reading for quality managers, project managers and all professionals within the Architecture, Engineering and Construction industry (AEC). Students interested in new and disruptive technologies will also learn a great deal from reading this book written by a professional Quality Manager with nearly 30 years’ experience in both public and private sectors.

Table of Contents



  1. Introduction
  2. Ancient World construction quality (Paleolithic-500CE)
  3. Middle Ages and Discovery Age construction quality (500CE-1800CE)
  4. Post-industrial age construction quality & lean (1800CE-2000CE)
  5. Modern Quality Management
  6. Quality Information Model
  7. Data & Information Management
  8. Business Intelligence & Data Trusts
  9. Quality Management culture & governance
  10. Digital capabilities
  11. Web based process management
  12. Drones
  13. Construction Plant - autonomous vehicles & telemetry
  14. Robotics, Lasers & 3D Printing
  15. Augmented Reality (AR), Mixed Reality (MR) & Virtual Reality (VR)
  16. Wearable & Voice controlled technology
  17. Blockchains
  18. Artificial Intelligence (AI)
  19. Advanced Materials
  20. Future technology
  21. Roadmap to Digital Quality Management


Appendix 1 - Quality professional role profile 2030

Appendix 2 - 2030 construction site digital quality

Appendix 3 - Reinforced concrete wall-Quality Information example

Appendix 4 - Summary of the digital learning points

About the Author

Paul Marsden is a Chartered Quality Professional with the Chartered Quality Institute who has nearly 30 years experience of quality management in construction, telecommunications, banking, security, aerospace and energy. He specialises in quality management capability, sustainability, continual improvement, customer satisfaction, lean programmes, auditing and creating business intelligence platforms to collate and report performance data and information. Paul has had a diverse career including being a Member of Parliament, Head of Quality at Horizon Nuclear Power and Interim Secretary-General at a European construction trade association. He is a Member of the Association for the Advancement of Artificial Intelligence (AAAI).

Subject Categories

BISAC Subject Codes/Headings:
ARCHITECTURE / Professional Practice
ARCHITECTURE / Project Management
ARCHITECTURE / Buildings / General
BUSINESS & ECONOMICS / Project Management
TECHNOLOGY & ENGINEERING / Construction / General