1st Edition

Digital Transformation and Enterprise Information Systems

Edited By Adelaide Martins, Carolina Machado Copyright 2025
    200 Pages 21 B/W Illustrations
    by CRC Press

    Today, only having information is insufficient for a competitive advantage. To be ahead of your competitors, you need to know them and for this, it is important to constantly manage news and content. The information needs to be condensed and analyzed so it can be useful to decision-makers. Enterprise systems let you collect, organize, analyze, and disseminate content so it can serve your business goals quickly. It is a daily business process, particularly for small businesses dealing with large amounts of information and digital transformation process. How you handle this information can be a competitive advantage for businesses.

    Digital Transformation and Enterprise Information Systems introduces new ways to use new digital technologies to enable major business improvements, enhance customer experience, simplify operations, and create new business models. It provides a better understanding of the impact of digital transformation on how enterprise systems and enterprise IT services are managed and delivered. The book offers new knowledge on how enterprise systems influence digital business transformation and its role, along with addressing several dimensions of digital transformation in favor of SMEs. The result provides business leaders with tools and strategies to manage their enterprises better.

    This reference book can be used by researchers, undergraduate students taking engineering and management courses, or for managers, engineers, and other professionals in fields relating to technologies, management, and engineering innovation.

    1. Robotic Process Automation: Transforming Enterprise Processes. 2. Enterprise Resource Planning and Business Intelligence Integration and Management Control Change: Managing Tensions and Hybridity. 3. Firm Internationalization and Activity Impact on Digital Technologies Adoption. 4. Recommendation Systems in E-commerce: Link Prediction in Multilayer Bipartite Networks. 5. Digital Transformation and Business Processes: An Experience-based Perspective. 6. Improving Decision Making with Business Intelligence: A Case Study of Lusilectra. 7. Diagnosing the Implementation of Digital Technologies by European Union Manufacturing Multinationals. 8. A framework for Enabling Effective Digital Transformation in Organizations Based in Business Processes.


    Adelaide Martins is an Assistant Professor at the Faculty of Economics at the University of Porto, Portugal. She is also a researcher at CEF.UP-Center for Economics and Finance at UPorto. Her main research projects are Accounting and the State; Social and Environmental Reporting; Accounting and Auditing in the era of Big Data and Business Analytics. She has published in many national and international academic journals.

    Carolina Machado received her PhD degree in Management Sciences (Organizational and Policies Management area/Human Resource Management) from the University of Minho in 1999, and her master’s degree in management (Strategic Human Resource Management) from the Technical University of Lisbon in 1994. Teaching in Human Resource Management subjects since 1989 at the University of Minho, since 2022 she is an Associate Professor with Habilitation, with experience and research interest areas in the field of Human Resource Management, International Human Resource Management, Human Resource Management in Small and Medium Enterprises, Training and Development, Management Change, Knowledge Management, and Sustainability and Higher Education for Sustainability. Dr. Machado is Head of the Human Resources Management Work Group at the School of Economics and Management at the University of Minho, Coordinator of Advanced Training Courses at the Interdisciplinary Centre of Social Sciences, and Member of the Interdisciplinary Centre of Social Sciences (CICS.NOVA.UMinho), University of Minho. As well as Chief Editor of the International Journal of Applied Management Sciences and Engineering (IJAMSE), a guest editor of journals, book editor and book series editor, and a reviewer in different international prestigious journals. In addition, she has also published both as editor/co-editor and as author/co-author of several books, book chapters, and articles in journals and conferences.