1. Introduction: Diplomacy, Diplomatic Studies, and Diplomatic History
Part I: Diplomacy and Communication
2. Minimal English and Diplomacy
3. Terrorism, Diplomacy and Strategic Communication
4. Secret and Quiet Diplomacy
5. Agents of Influence
Part II: New Directions in Diplomacy
6. Refugee Diplomacy
7. Australia’s Refugee Policy: Domestic Politics and Diplomatic Consequences
8. The United Nations, NGOs and the land-mines initiative: an Australian Perspective
9. Humanitarianism and Humanitarian Diplomacy
10. Trust, Legitimacy, and the Sharing of Sovereignty
11. Norms as Frames for Institutions
12. Risk, Populism and the Evolution of Consular Responsibilities=
Part III: Diplomacy and Peacemaking
13. Peacekeeping and Peacemaking
14. Democratic Governance and Post-Conflict Transitions
15. The United Nations and Ethnic Conflict Management: Lessons from the Disintegration of Yugoslavia
16. Negotiating with Morally-Repugnant Actors
Biography
William Maley is Professor of Diplomacy at the Asia-Pacific College of Diplomacy, The Australian National University.






