Featuring all original chapters, this book presents a balanced, comprehensive overview of the policies and practices for achieving racial and ethnic diversity in public organizations, with a strong orientation toward improving diversity management in the public sector. The book can be used both as a main text and a supplementary text in classes that focus on diversity, diversity management, public administration and multiculturalism, diversity and public productivity, public service delivery and diverse populations, and public policy and changing demographics. This completely revised and updated edition includes six brand new chapters, expanding the book's coverage to include: Diversity Ideology in the United States; Managing Diversity in Communities, Workplaces, and Society; Managing Diversity: Moving Beyond Organizational Conflict; Institutional Racism, Diversity and Public Administration; Cultural Competency, Public Administration, and Public Service Delivery; Diversity Management and Cultural Competencies.
Acknowledgments; 1.The Multiple Dimensions of Diversity and Culture, Harvey L. White and Mitchell F. Rice; 2. Diversity Ideology in the United States: Historical, Contemporary, and Sociological Perspectives, David G. Embrick and Mitchell F. Rice; 3. Managing Diversity in Communities, Workplaces, and Society, Brenda L.H. Marina; 4. Managing Diversity: Moving Beyond Organizational Conflict, RaJade M. Berry-James; 5. Institutional Racism, Diversity and Public Administration, Mario A. Rivera and James D. Ward; 6. Workforce Diversity in Business and Governmental Organizations, Mitchell F. Rice; 7. Teaching Public Administration Education in the Postmodern Era: Connecting Organizational Culture to Diversity to Social Equity, Mitchell F. Rice; 8. The Challenge of Balancing Organizational Expectations Revisited: A Perspective on the Challenges of Assuming Professional Responsibility for Diversity, Mylon Winn and Leslie Taylor-Grover; 9. Networking, Career Management, and Diversity in the Public Sector, Wilbur C. Rich; 10. Cultural Competency and the Practice of Public Administration, Margo L. Bailey; 11. Cultural Competency, Public Administration, and Public Service Delivery in an Era of Diversity, Mitchell F. Rice; 12. Diversity Management and Cultural Competencies, Audrey Mathews; 13. Cultural Diversity and Productivity, Audrey Mathews; 14. Culturally and Linguistically Competent Public Services in an Era of English-Only Laws, Lucinda M. Deason and Philip C. Aka; 15. Embracing Workplace Diversity in Public Organizations: Some Further Considerations, Mitchell F. Rice and Harvey L. White; About the Editor and Contributors.