1st Edition

E-Governance in India Heralding A New Era of Inclusive Governance

By Sangita Dhal, Nachiketa Singh Copyright 2026
262 Pages 27 B/W Illustrations
by Routledge

262 Pages 27 B/W Illustrations
by Routledge

This comprehensive volume provides a conceptual and theoretical understanding of e-governance and public administration in India. It examines e-governance as a citizen- enabling mechanism to deliver good governance. Situating it in the ambit of new public management, liberalization and globalization, it delves into the myriad aspects of technology as a bridge between the state and the citizens,... Read more

Foreword  Preface  Visual tour of the book  1.     Comprehending E-Governance: Philosophical and Theoretical Underpinnings  2.     Tracing the Inception and Evolutionary Trajectory of E-Governance  3.     E-Governance in India: An Experimentation with Innovative Governance  4.     Understanding Structures and Processes of E-Governance  5.     Explaining E-Governance Through Techniques and Applications  6.     E-Governance as a Transformative Tool: Catalyst for Rural and Urban Development  7.     Introducing E-Governance to Citizens Through the Common Service Centers  8.     Gendering E-Governance: Opportunities and Challenges for Women’s Empowerment  9.     Negotiating the Challenges of E-Governance Through Policy Interventions  10.  Envisioning Futuristic Development through E-Governance

Biography

Sangita Dhal, Department of Political Science, Kalindi College, Delhi University has more than twenty years of teaching and research experience in the field of public administration, public policy and governance. Prof. Dhal has published a book on ‘E-Governance and Citizen Engagement: New Directions in Public Administration (Sage Publishers, 2022), that addresses the gap areas in the field of Public Administration and Public Policy. Prof. Dhal’s recent book on Mapping Governance Innovations: Perspectives from South Asia (eds.) Routledge, 2024 that contributes to the body of knowledge on South Asia, Public Policy & Governance.

Nachiketa Singh is presently serving as Principal, Shyam Lal College (Eve.) University of Delhi. In his long career as an accomplished academic he has served the University of Delhi in different capacities. He was earlier the senior faculty in the Department of Political Science, Sri Guru Tegh Bahadur Khalsa College, University of Delhi having nearly thirty years of teaching and research experience. Prof. Singh’s recent book on Mapping Governance Innovations: Perspectives from South Asia (eds.) 2024, published by Routledge, addresses the gap areas in the concerned areas of academic inquiry. Apart from teaching and research work, Prof. Singh has vast experience of administration, where he has demonstrated exemplary leadership.