128 pages | 20 B/W Illus.
The book provides a common operating framework in which best practices, process improvements, and cost avoidance activities can be shared, and quality assurance responsibilities assigned. The framework unites quality assurance methods thereby promoting best practices for improvement processes execution and reduction of operational costs. The book explains the disciplines supporting effective processes for quality assurance prior to product delivery. It shows how to instill quality and product requirement compliance thru in-house audits and evaluations and provide effective oversight.
1. Introduction. 2. Quality Assurance Methods. 3. Measure Benefits 0f Quality Assurance Process Improvement. 4. Quality Assurance Performance and Improvement. 5. Answers Questions from Management and Employees. 6. Manage Risk Management. 7. Quality Assurance Metrics. 8. Quality Assurance Framework. 9. Monitor Effective Process for Quality Assurance. 10. Quantitative Process Performance and Commitments. 11. Understanding the Quality Assurance Direction.