List of Figures
List of Tables
Preface
Acknowledgments
Summary
Author
Chapter 1 Introduction
Chapter 2 Quality Assurance Methods
Chapter 3 Measure Benefits of Quality Assurance Process Improvement
Chapter 4 Quality Assurance Performance and Improvement
Chapter 5 Answer Questions from Management and Employees
Chapter 6 Manage Risk Management
Chapter 7 Quality Assurance Improvement with Metrics
Chapter 8 Quality Assurance Framework
Chapter 9 Quality Assurance Process Improvement
Chapter 10 Effective Processes for Quality Assurance
Chapter 11 Quantitative Process Performance and Commitments
Chapter 12 Understanding the Quality Assurance Direction
Chapter 13 Military Aerospace and Defense
Chapter 14 Quality Assurance Plans
Chapter 15 Quality Assurance for Customers and Suppliers
Chapter 16 Supporting Software Configuration Management
Appendix A
Index
Biography
Boyd L. Summers is a retired Software Engineer for The Boeing Company and is a Software Technology Consultant for BL Summers Consulting LLC. Based in in Florence, Arizona, Summers is an author of two software technology books titled Software Engineering Reviews and Audits and Effective Methods for Software and Systems Integration. He writes articles for many software engineering journals and magazines. Topics include system design, software requirements, software design, software testing and evaluation, configuration management, Quality Assurance, process and product evaluations and the applied processes in Agile, Lean, and Six Sigma. He is a speaker and a board member of numerous software and quality control conferences around the world.
