1st Edition

Effective Writing in the Public Sector

By John W. Swain, Kathleen Dolan Swain Copyright 2014
    222 Pages
    by Routledge

    222 Pages
    by Routledge

    Intended for both students and practitioners in public administration who want to communicate more effectively with a variety of audiences, this book offers clear, easy-to-understand guidelines on how to write more clearly, concisely, and coherently, as well as correctly. It covers the basics of good English and applies those basics to general forms (such as memos, letters, and e-mails) and more specific forms (such as newsletters, proposals, budget justifications, and rules) used in the public sector.

    Acknowledgments  Introduction  Part 1: The Basic Components  1. Essential Preliminary Steps to Effective Writing  2. The Mechanics of Writing: A Refresher Course on the Basic Rules of English  3. Polishing Your Writing: Special Writing Problems in the Public Sector  4. Proofreading  Part 2: Basic Forms of Writing in the Public Sector: Public Audiences  5. Memos and Letters  6. E-mail  7. Media Releases and Public Service Announcements  8. Newsletters  Part 3: Basic Forms of Writing in the Public Sector: Internal and Technical Audiences  9. Formal Reports  10. Proposals: An Overview  11. Grant Proposals  12. Budget Justifications  13. Rules  Appendix A. Troublesome Words and Phrases  Appendix B. Documentation Styles  Appendix C. Answers to Exercises  Notes  Annotated Bibliography  Index  About the Authors


    John W. Swain has taught public administration courses for more than thirty-five years. He has also provided training to and worked with a wide variety of staff members, administrators, and officials in the public sector. His previously published books focus on public budgeting, public finance administration, and local government. He is a graduate of the University of New Hampshire (B.A.) and Northern Illinois University (M.A. and Ph.D.).

    Kathleen Dolan Swain has been an editor for more than twenty years, working primarily the field of scholarly publishing. She has also worked extensively in the development of curriculum materials and has written news and feature articles for local news outlets. She is a graduate of Marquette University (B.A. in political science and history) and Northern Illinois University (M.A. in political science).

    "The ability to influence and motivate depends upon your ability to communicate both orally and in writing. I congratulate John and Kathy Swain for producing a book that salutes the elegance of the written word." -- David Limardi, ICMA Midwest Regional Director

    "Effective Writing in the Public Sector should be a required purchase for all public administration students--and one of the books they should retain throughout their careers. The book provides very valuable information on the most common writing errors, including incorrect word usage and grammar and punctuation errors. If all my students heeded the lessons in this book, their writing would be greatly improved--and I would find grading their assignments much more enjoyable." -- Joan E. Pynes, University of South Florida