Intended for both students and practitioners in public administration who want to communicate more effectively with a variety of audiences, this book offers clear, easy-to-understand guidelines on how to write more clearly, concisely, and coherently, as well as correctly. It covers the basics of good English and applies those basics to general forms (such as memos, letters, and e-mails) and more specific forms (such as newsletters, proposals, budget justifications, and rules) used in the public sector.
"The ability to influence and motivate depends upon your ability to communicate both orally and in writing. I congratulate John and Kathy Swain for producing a book that salutes the elegance of the written word." -- David Limardi, ICMA Midwest Regional Director
"Effective Writing in the Public Sector should be a required purchase for all public administration students--and one of the books they should retain throughout their careers. The book provides very valuable information on the most common writing errors, including incorrect word usage and grammar and punctuation errors. If all my students heeded the lessons in this book, their writing would be greatly improved--and I would find grading their assignments much more enjoyable." -- Joan E. Pynes, University of South Florida
Acknowledgments Introduction Part 1: The Basic Components 1. Essential Preliminary Steps to Effective Writing 2. The Mechanics of Writing: A Refresher Course on the Basic Rules of English 3. Polishing Your Writing: Special Writing Problems in the Public Sector 4. Proofreading Part 2: Basic Forms of Writing in the Public Sector: Public Audiences 5. Memos and Letters 6. E-mail 7. Media Releases and Public Service Announcements 8. Newsletters Part 3: Basic Forms of Writing in the Public Sector: Internal and Technical Audiences 9. Formal Reports 10. Proposals: An Overview 11. Grant Proposals 12. Budget Justifications 13. Rules Appendix A. Troublesome Words and Phrases Appendix B. Documentation Styles Appendix C. Answers to Exercises Notes Annotated Bibliography Index About the Authors