1st Edition

Emotional Intelligence at Work 18-year journey of a researcher

By Chi-Sum Wong Copyright 2016
312 Pages 9 B/W Illustrations
by Routledge

312 Pages 9 B/W Illustrations
by Routledge

312 Pages 9 B/W Illustrations
by Routledge

Emotional intelligence is a very popular concept since it was made known to the general public in 1995. However, it was under severe criticisms among scientific researchers and a lot of them did not believe that it should be accepted by scientists as true knowledge. The author of this book, who is one of the pioneers in this topic, spent sixteen years to study this concept. Together with other... Read more

Preface 1. Basic Concepts about Scientific Research 2. Beginning of the Journey: Is EI a Worthwhile Construct? 3. Sufficient Evidence to Make Yourself Comfortable? 4. Provide Convincing Evidence after the Initial Stage 5. Alternative Measures of EI 6. Cultural Issues Concerning the EI Construct 7. EI and Human Performance 8. EI Training 9. EI and Leadership 10. Alternative Conceptualizations of Emotional Labor 11. Summary and Review Appendix: What’s Next?

Biography

Chi-sum WONG is a professor in the Department of Management of the Chinese University of Hong Kong. He received his PhD from the University of Purdue. His major research areas include emotional intelligence, career guidance, localization of human resources in China, Chinese management concepts, and research methodology.