1st Edition
Emotional Intelligence in Health and Social Care A Guide for Improving Human Relationships
176 Pages
by
Routledge
176 Pages
by
Routledge
176 Pages
by
Routledge
Also available as eBook on:
'While emphasising caring for others, this book also place great importance on the practitioner caring for and developing themselves. Contemporary care environments place high demands upon students and practitioners of all disciplines. We want practitioners to do more than simply survive these environments, we want practitioners to thrive and feel enabled to lead themselves and others.' John... Read more
Introducing emotional intelligence. Why emotional intelligence matters in health and social care. Self awareness and empathy: foundational skills for practitioners. The therapeutic relationship and emotional intelligence. Communication. Emotional intelligence and leadership. Using emotional intelligence to navigate a critical incident. Emotional intelligence and the concept of emotional touchpoints in healthcare. Emotional intelligence and being a successful learner and teacher. Emotional approaches and activities to enhance emotional intelligence. Some final thoughts on emotional intelligence.
Biography
John Hurley, Paul Linsley
