Enterprise Agility in Healthcare explains why agility is vital to organizational survival. It details the critical variables that only executive leaders can address in a way that ensures success. It uses the experiences of two major healthcare organizations in order to frame the situational context surrounding the variables and then explains why and how the leaders in those organizations made choices that proved to be extraordinarily successful … in the real world!
The common challenge shared by healthcare, aerospace, and information-centric industries of every type is the extraordinary complexity and uncertainty driven by the enormous number of individual, yet codependent factors, whether in humans and their cellular functioning, or vehicles and the interaction of materials and environment, requiring leaders and decision-makers at every level to connect, interact, and synthesize vital, fluctuating data, typically via technology-intermediated network structures with varying content and scale. The networks may be obvious, like the organizational structure, while others are more abstract or virtual, like social networks and ecosystems
Despite healthcare’s amazing success in improving the quality and average lifespan of human beings, the maximum lifespan remains unchanged at no more than 125 years. Very few healthcare organizations live for much longer, with most disappearing before reaching one-third of that lifespan.
How systems, people, and culture respond as organizational size changes is a challenge and also an opportunity in scaling for any information-centric industry. This book will use the actual, real-world experiences of two, very successful healthcare organizations to provide specific, actionable insights into the principles and practices that provoke success.
Because scaling plays a determinative role in the successful design of everything from airplanes to skyscrapers, its impact on how effective and efficient an organization is remains a continuous challenge. Perhaps understanding scaling is of greater urgency due to the increasingly large and complex structures required for companies, institutions and governments to continuously evolve the complex adaptive systems they have become.
This book focuses on organizational expansion in healthcare. By examining two organizations with similar, yet very different growth experiences, this book demonstrates very successful, very real outcomes while offering key insights into the principles and practices that drove them.
Table of Contents
Introduction. 1: What Is the Agile Imperative? 2: Agile By Design: Centra Health. 3: Agile By Accident: Parkview Health. 4: Shared Takeaways. Conclusion. Useful Resources
John G. Stenbeck, PMP, PMI-ACP, CSM, CSP, is the Founder of GR8PM, Inc. (pronounced 'Great PM') – a provider of specialized training for engineers and technical professionals wanting to leverage Agile and Scaled Agile in Traditional project management environments to advance their career. John is a three-time Amazon #1 Best Selling author. His industry-leading project management books have reached almost $3 million in sales.
He has been a guest on VoiceAmerica talk radio, Good Morning America, the Today Show, Fox News and the Oprah Winfrey Show. John has been featured on the front page of the Los Angeles Times and the San Diego Union.
John is a sought-after Keynote speaker because he enables executives and technical professionals to become powerfully productive leaders!
A partial list of John’s clients includes: Booz Allen Hamilton, Inc., McLean, VA; County of Orange, Orange, CA; Hewlett-Packard Company, Palo Alto, CA; Lucent Technologies, Allentown, PA; Nike Corp., Beaverton, OR; Oracle Corp., Redwood Shores, CA; Qualcomm, Inc., San Diego, CA; U.S. Army – Space and Terrestrial Communications Directorate, Fort Monmouth, NJ; U.S.D.A. – National Finance Center, New Orleans, LA; U.S. Marine Corp. Systems Command, Stafford, VA; Visa – Smart Cards, Foster City, CA.
He recently recorded 71 video lectures for Villanova University’s online certificate and degree programs. John has taught numerous public and corporate on-site programs to over 15,000 participants. John helps technical professionals master project management and leadership skills dramatically improving their contribution to enterprise results.
John holds PMI’s Project Management Professional (PMP®) credential and Agile Certified Practitioner (PMI-ACP®) certification. He also holds Certified Scrum Master (CSM) and Certified Scrum Professional (CSP) designations from the Scrum Alliance and an ITIL v3 Foundations certification.
Lauren E. Mix -- editor in chief/owner of LM Editing -- whether in the role of editor, ghostwriter, or co-author, has a unique background that makes her a valuable asset to technically sophisticated books.
When editing, she works on selected projects where her background provides more than just proofreading. The manuscripts she edits involve collaborations where her value as a neutral and independent expert adds to the competence of the author, assisting in the struggle to find the clearest, most accessible way to create maximum knowledge transfer for the reader. Lauren’s career experience allows her to add insight to existing content and expand it to reach the full potential audience. Because she goes beyond mere copyediting and understands the technical jargon of the content, she is able to compile a comprehen- sive index and glossary with less guidance from authors than other editors, giving authors more time to focus on their tasks.
Lauren has also taken on the additional role of ghost-writer where she has either contributed valuable input to an author’s content, expanding on their existing concepts with her knowledge of the subject, or turned thought patterns and ideas into comprehensive text, targeted at the specific audience desired.
Recently, Lauren has added the role of co-author to her resume. She created Distilled Insight, a series that focuses on bringing specific knowledge points to executives in a fast-paced, high-value manner to expedite content compre- hension and application. In addition to being the lead author, she has also developed the structure of the books, arranged and organized the content, and worked closely with graphic design on the contained images and with the publisher to ensure on-time completion.
Lauren is a very focused, driven individual who does not shy away from any challenge. She relishes opportunities to learn new skills then hones them to increase her value in the field. With exceptionally strong organizational skills and self-discipline, Lauren is able to manage multiple projects simultaneously with ease.
I enjoyed reading the book. I found it to be a concise, practical, easy to read and useful resource for healthcare executives and managers who aim to lead their organization with impact.
- Manish Kohli, MD, MPH, MBA, FHIMSS, Chair, Global Board of Directors, HIMSS
A critical read for healthcare organizations struggling with change management. The real-world stories bring the lessons articulated in this read to life.
- Michael J Mirro, MD, FACC, FHRS, FAHA, FACP, Senior VP Parkview Health System, Chief Academic – Research Officer, Past Chair, American College of Cardiology HIT committee
In this analysis of the Agile journey of two corporate players in the Healthcare space, John and Lauren have hit the ball out of the park! With multiple engagements, I have worked to implement Agile in the dynamic healthcare industry and this guidance would have helped tremendously. When we started Blue Agile, a national group of Blue Cross Blue Shield Agilists, this was what we were searching for -- practical information for fast, simple consumption and application. One thing I have learned, and that this book teaches, is that it is not enough to have Agile projects. To survive and thrive you must become more Agile and there is a reasonable well-worn path to follow. I recommend this for standard reading at the Academy of Healthcare Management.
- Steve McGee, PMP/PMP-ACP/PAHM/CHC/CPHP/CSM/SPC4/ICP, Senior Managing Consultant, IBM
I thoroughly enjoyed learning about this alternative type of project management in the healthcare profession. The team approach and emphasis on a creative trusting environment was very helpful.
- Patricia Gilbreath, MD, San Diego, CA
If you lack an underlying commitment to ‘self-mastery’ and growth, the best theory won’t help you succeed. The hardest challenge is to be yourself in a world where everyone is trying to make you be somebody else. Desire is the standing point of all achievement. Enterprise Agility in Healthcare will set the pathway to a different mindset to improving your leadership role.
- Frank Kelly, Abella, Director IT Infrastructure Operations, Renown