Part 1: Different options for dispute resolution 1. Introduction: Arbitration, mediation and litigation as an appropriate mechanism to resolve a dispute Part 2: Pre-action considerations and steps 2. Resolving a dispute through a civil claim: preliminary considerations: limitation, pre-action protocols Part 3: Commencing, responding to or progressing a claim 3. Where to start proceedings 4. Issuing and serving proceedings 5. Responding to a claim Part 4: Case management and any interim applications relevant to a claim 6. Case management 7. Interim applications Part 5: The evidence needed, and disclosure steps required in commencing, responding to, progressing or defending a claim 8. Evidence 9. Disclosure and inspection Part 6: Preparation of a case for a trial, the trial and any post trial steps 10. Trial 11. Appeals 12. Enforcement Part 7: Procedures and processes relevant to costs involved in dispute resolution 13. Costs 14. Answers to multiple choice questions
Biography
Ben Waters is a Principal Lecturer at Canterbury Christ Church University; he is also a qualified solicitor (non-practicing) and an accredited mediator. Ben has a particular interest in dispute resolution and specifically mediation, areas in which he has active teaching, scholarly and research interests.






