Essential Guide to Operations Management : Concepts and Case Notes book cover
1st Edition

Essential Guide to Operations Management
Concepts and Case Notes

  • Available for pre-order on February 17, 2023. Item will ship after March 10, 2023
ISBN 9781032324265
March 10, 2023 Forthcoming by Routledge
280 Pages 75 B/W Illustrations

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USD $49.95

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Book Description

The revised and updated second edition of the popular and practical guide to contemporary operations management – now featuring a new chapter on managing sustainable supply networks. The Essential Guide to Operations Management explores fundamental operations management principles, and shows how they are applied in real life situations in both the services and manufacturing sectors. It adapts a strategic stance by providing a framework for effective decision-making: determining operations strategies; through designing processes, products and work organizations; managing change through effective project management and technology transfer; exploring contemporary approaches to operations planning and control; and then managing quality and improvement strategies. As such it addresses the needs of practising managers, postgraduate MBA and MSc students, and final year undergraduates on advanced operations management elective courses. The Essential Guide to Operations Management: Concepts and Case Notes, second edition, is supported by updated case studies throughout and online support materials for lecturers.

Table of Contents

Chapter 1 - Operations Management in Context

Chapter 2 - Designing Business Processes

Chapter 3 – Developing Service and Product Value

Chapter 4 – Operations Management and Digtal Transformation

Chapter 5 - Controlling Enterprise Resources

Chapter 6 - Lean and Resilient Operations

Chapter 7 – Managing Sustainable Supply Networks

Chapter 8 - Managing Operations Strategically

Chapter 9 - Managing Quality Systems

Chapter 10 - Improving Global Operations

Chapter 11 – Operations Management in Practice


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David Bamford is an experienced industrialist/academic who has published over 100 articles, book chapters and reports as well as presented widely on his topics to both academic and practitioner audiences.

Paul Forrester is an honorary research fellow in enterprise management at Keele University.

Iain Reid is Reader in Operations Management at Manchester Metropolitan University, where he is the Deputy Director of the Business Transformations.


"A highly readable text with a laser-sharp focus on the contemporary aspects of Operations Management. Written to be put into practice, the material is essential reading for students and managers." 

Professor Claire Hannibal, Professor of Operations Management, verpool Business School, Liverpool John Moores University, UK.


"Bamford, Forrester and Reid all have comprehensive industrial backgrounds covering a number of operation management roles. It is this, combined with academic rigour across a number of operation management disciplines that reflects their cutting-edge research, which results in a text fit for purpose in today’s environment. They are all first-class lecturers, and this comes to the fore in the way they make key points in the book to illuminate student learning."

Professor Barrie Dale, Emeritus Professor, Alliance Manchester Business School, University of Manchester, UK.