Section I: All change
Chapter 1 The evolving role of the healthcare assistant
Section II: Some useful stuff
Chapter 2 Understanding reflective practice
Chapter 3 Accountability and delegation
Chapter 4 Using protocols
Chapter 5 Communicating with patients
Chapter 6 Simple assertiveness skills
Chapter 7 Confidentiality, consent and record-keeping
Chapter 8 Safeguarding
Chapter 9 Health promotion: the key messages
Chapter 10 Keeping it clean: hand decontamination
Chapter 11 Chaperoning
Section III: Core skills
Chapter 12 Physiological measurements
Chapter 13 Understanding and measuring blood pressure accurately
Chapter 14 Understanding the heart: how to perform the electrocardiograph (ECG)
Chapter 15 Venepuncture and capillary blood testing: best practice
Chapter 16 Kidney function and urine: performing accurate urinalysis
Section IV: More advanced skills
Chapter 17 Examining the feet of people with diabetes
Chapter 18 The skin and the healing process. basic wound care
Chapter 19 Understanding lung function and disease: performing accurate lung function testing
Chapter 20 Administering injections
Chapter 21 Ear irrigation
Biography
Zoë Rawles BN BSc (Hons) Retired Lecturer/Nurse Practitioner and Director of HealthTrain.
