1st Edition
Essentials of Business Conflict Resolution Proficiency, Management and Structure for Organizational Leadership
Introduction, CHAPTER 1 Organizational Conflict and Crisis Management, CHAPTER 2 Conflict Resolution, CHAPTER 3 Fundamental Conflict Resolution Theory, CHAPTER 4 Technology Issues, CHAPTER 5 Internal and External Negotiation Contexts, CHAPTER 6 Cross-Cultural Business Negotiation and Behavior, CHAPTER 7 International Negotiations, CHAPTER 8 The Mediation Process and Strategic Management, CHAPTER 9 Strategies For Crisis Intervention, CHAPTER 10 Risk Management, CHAPTER 11 Business Risk Management and Compliance, CHAPTER 12 Compliance Staff, CHAPTER 13 Conflict Management, CHAPTER 14 Integrative Problem-Solving and Salience, CHAPTER 15 Organizational Tension/Conflict, CHAPTER 16 Relational Identity Concepts, CHAPTER 17 Power and Conflict Issues, CHAPTER 18 Leverage in Negotiations, CHAPTER 19 Dispute/Conflict Reporting Forms, CHAPTER 20 Crisis Preparedness, CHAPTER 21 Business Ethical Considerations, CHAPTER 22 Enterprise Reinvented, CHAPTER 23 PowerPoint Media Presentations, Appendix, Cited Enterprise Examples, References, Index
Biography
Sam Blank is an adjunct professor at the Gabelli School of Business at Fordham University at Lincoln Center teaching graduate courses in negotiation and cross-cultural communication in the Executive MBA program.
