1st Edition

Everyday Automation Experiencing and Anticipating Emerging Technologies

    250 Pages 20 B/W Illustrations
    by Routledge

    250 Pages 20 B/W Illustrations
    by Routledge

    This Open Access book brings the experiences of automation as part of quotidian life into focus. It asks how, where and when automated technologies and systems are emerging in everyday life across different global regions? What are their likely impacts in the present and future? How do engineers, policy makers, industry stakeholders and designers envisage artificial intelligence (AI) and automated decision-making (ADM) as solutions to individual and societal problems? How do these future visions compare with the everyday realities, power relations and social inequalities in which AI and ADM are experienced? What do people know about automation and what are their experiences of engaging with ‘actually existing’ AI and ADM technologies? An international team of leading scholars bring together research developed across anthropology, sociology, media and communication studies and ethnology, which shows how by rehumanising automation, we can gain deeper understandings of its societal impacts.

    The Open Access version of this book, available at http://www.taylorfrancis.com, has been made available under a Creative Commons Attribution-Non Commercial-No Derivatives 4.0 license

    Introduction: Everyday Automation: setting a research agenda

    Sarah Pink, Minna Ruckenstein, Martin Berg and Deborah Lupton

    PART I: Challenging dominant narratives of automation

    1. Imagining Mundane Automation: Historical Trajectories of Meaning Making around Technological Change

    Lina Rahm and Anne Kaun

    2. Trust, Ethics and Automation: Anticipatory Imaginaries in Everyday Life

    Sarah Pink

    3. The Quantified Pandemic: Digitised Surveillance, Containment and Care in Response to the COVID-19 Crisis

    Deborah Lupton

    4. Less Work for Teacher? The Ironies of Automated Decision-making in Schools.

    Neil Selwyn

    PART II Embedding automated systems in the everyday

    5. Alexa’s Got a Hunch: The Human Decisions behind Programming Emotion-sensing and Caregiving into Digital Assistants.

    Jenny Kennedy and Yolande Strengers

    6. Framing Fashion: Human-Machine Learning and the Amazon Echo Look

    Heather A. Horst and Sheba Mohammid

    7. Coffee with the Algorithm: Imaginaries, Maintenance and Care in the Everyday Life of a News-ranking Algorithm

    Jakob Svensson

    8. Everyday AI at Work: Self-tracking and Automated Communication for Smart Work

    Stine Lomborg

    9. Exploring ADM in Clinical Decision-Making: Healthcare Experts Encountering Digital Automation

    Magnus Bergquist and Bertil Rolandsson

    PART III Experimenting with Automation in Society

    10. Hate it? Automate it!: Thinking and Doing Robotic Process Automation and Beyond

    Martin Berg

    11. Smart Thermostats and the Algorithmic Control of Thermal Comfort

    Julia Velkova, Dick Magnusson and Harald Rohracher

    12. Prisoners Training AI: Ghosts, Humans and Values in Data Labour

    Tuukka Lehtiniemi and Minna Ruckenstein

    13. Investigating ADM in Shared Mobility: A Design Ethnographic Approach

    Vaike Fors, Meike Brodersen, Kaspar Raats, Sarah Pink and Rachel C. Smith

    14. Ad Accountability Online: A Methodological Approach.

    Mark Andrejevic, Robbie Fordyce, Nina Li and Verity Trott in collaboration with Dan Angus and Jane Tan.


    Sarah Pink is Professor at Monash University Australia, where she is Director of the Emerging Technologies Research Lab, Associate Director of the Monash Energy Institute, and an investigator in the Australian Research Council Centre of Excellence for Automated Decision-Making and Society.   


    Martin Berg is Professor of Media Technology at Malmö University, Sweden. He coordinates the Riksbankens Jubileumsfond’s research network Re-humanising Automated Decision-Making and co-directs Malmö University’s strategic research programme Data Society. 


    Deborah Lupton is SHARP Professor in the Centre of Social Research in Health and Social Policy Research Centre, Faculty of Arts, Design and Architecture, UNSW Sydney. She leads the Vitalities Lab and the UNSW Node of the Australian Research Council Centre of Excellence for Automated Decision-Making and Society. 


    Minna Ruckenstein is Associate Professor in the Centre for Consumer Society Research, University of Helsinki. She leads an interdisciplinary research group that studies algorithmic culture and organisational and societal processes in relation to automated decision-making.