1st Edition

Experts Versus Laymen A Study of the Patsy and the Subcontractor

By Barney Glaser Copyright 1972
206 Pages
by Routledge

182 Pages
by Routledge

182 Pages
by Routledge

This book studies the relationship and balance of power between experts and laymen. It is rooted in the author's analysis of customer and contractor interactions in the housing industry, but relevant to other kinds of expert-layman relationships. Many of the conflicts between customer and contractor noted by the author also occur in lawyer-client, student-teacher, and doctor-patient relations.... Read more
PrefaceI Playing PatsyPart I Comparative BiddingII Inviting Bids III Detailing the Job IV Choosing a SubcontractorPart II Generalling the JobV Temporal Control of a Job VI Articulating Successive Jobs VII Quality Control of a Job VIII Closure: Temporal, Quality, and FinancialPart III Concluding ViewsIX Notes on the Expert-Layman Relationship

Biography

Barney Glaser