2nd Edition

Exploring Professional Communication Language in Action

By Stephanie Schnurr Copyright 2025
248 Pages 7 B/W Illustrations
by Routledge

248 Pages 7 B/W Illustrations
by Routledge

248 Pages 7 B/W Illustrations
by Routledge

Routledge Introductions to Applied Linguistics is a series of introductory level textbooks covering the core topics in applied linguistics, primarily designed for those beginning postgraduate studies, or taking an introductory MA course, as well as for advanced undergraduates. Titles in the series are also ideal for language professionals returning to academic study. The books take an innovative... Read more

List of figures

Series editor’s introduction

Acknowledgements

 

1 What is professional communication 

2 Genres of professional communication 

3 Workplace culture 

4 Culture at work

5 Identities at work 

6 Gender at work 

7 Leadership

8 Researching professional communication

 

Task commentaries

Appendix: Transcription conventions

Notes

Glossary

Further reading

References

Index

Biography

Stephanie Schnurr is Professor in Sociolinguistics at The University of Warwick, UK. She is the author of Leadership Discourse at Work: Interactions of Humour, Gender and Workplace Culture (2009), and co-author of Culture at Work (2017) and The Language of Leadership Narratives (2019). She has co-edited Identity Struggles at Work (2017), Challenging Leadership Stereotypes through Discourse (2017), Globalisation, Geopolitics, and Gender in Professional Communication (2023), and The Language of Inclusion and Exclusion in Sports (2023).

'This state-of-the-art textbook is a lively, witty and engaging exploration of the ever-growing field of professional communication. The second edition is impressive for the breadth and depth of new topics covered, including how technological advances and wider social issues have transformed global workplace communication. The range of authentic data that is used is inspirational, and its innovative structure and format make it an excellent classroom resource. It is a must-have for any students, academics and practitioners of professional communication.'

Louise MullanyUniversity of Nottingham, UK

'This book presents a wonderful collection of real life cases, situated in a wide diversity of different professional contexts – online, offline, as well as geographically widespread. However complex these cases may sometimes be, Stephanie Schnurr always manages to analyse them in such an accessible way that I cannot imagine that it would not convince readers to delve deeper into the fascinating world of professional communication.'

Dorien van de MieroopKU Leuven, Belgium