1st Edition

Facilities Management Models, Methods and Tools
Research Results for Practice

Edited By

Per Anker Jensen

  • Available for pre-order. Item will ship after June 30, 2021
ISBN 9781032092386
June 30, 2021 Forthcoming by Routledge
356 Pages

USD $54.95

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Book Description

This book presents research tested models, methods and tools that can make the work of the facilities manager more robust and sustainable, help long-term strategic planning and support students and practitioners in FM to improve the way they approach and deal with challenges in practice.

The 34 models, methods and tools are presented in relation to five typical challenges for facilities managers:

  • Strategy development

  • Organisational design

  • Space planning

  • Building projects

  • Optimisation

The chapters are short and concise, presenting a central illustration of one model, method or tool with explanatory text and short, exemplary case studies. Each chapter includes references to further reading, and the book includes a keyword index. Essential reading for all involved in the management of built assets, this book bridges the gap between robust academic research and practical industry tools. It can also be used as a handy student reference.

Table of Contents



A.I Strategy Development

1. Scenarios for FM in the future

2. Adaptation between FM product and process

3. Strategies for sustainable FM

4. Drivers for service innovation

A.II Organisational Design

5. Organisation of FM in relation to core business

6. Collaboration with external providers

7. Capacity building in FM organisations

8. Establishing property centres

A.III Space Planning

9. Typology for office workplaces

10. Value-based space optimisation

11. How to share space

12. Creativity and facilities

A.IV Building Project

13. User friendly building

14. Climate change and buildings

15. Sustainability of renovation projects

16. Maturity model for strategic partnerships

17. From FM to building

A.V Optimisation

18. FM as creater of added value

19. Collaboration on value creation in FM innovation

20. Person profiles as a basis for service innovation

21. Energy effective FM

22. How IT gives added value for FM


B.I Facilities that support users and activities

1. Typology for office workplaces – Juriaan van Meel

  1. Creativity and facilities - Birgitte Hoffmann
  2. User-friendly building – Aneta Fronczek-Munter
  3. Value-based space optimisation – Mette Tinsfeldt
  4. How to share space – Rikke Brinkø Berg
  5. B.II Sustainability from goal to action

  6. Strategies for sustainable FM – Susanne Balslev Nielsen
  7. Capacity building in FM organisations – Kirsten Ramskov Galamba
  8. Climate change and buildings – Rimante Cox
  9. ESCO as method for learning in FM organisations – Jesper Ole Jensen
  10. Sustainability in building renovation projects - Per Anker Jensen
  11. Energy efficient FM – Christian Stenqvist
  12. Improving the environmental performance of buildings – Esmir Maslesa
  13. B.III Innovation and partnerships

  14. Innovation system for the FM sector – Per Anker Jensen
  15. ICT in the FM supply chain – Ada Scupola
  16. Drivers for service innovation – Giulia Nardelli
  17. Management of innovation in FM – Giulia Nardelli
  18. Collaboration on value-creation in FM innovation – Giulia Nardelli
  19. Person profiles as a basis for service innovation – Anne Vorre Hansen
  20. Public-Private Partnerships and FM – Kristian Kristiansen
  21. Collaboration with external providers – Kresten Storgaard
  22. Maturity model for strategic partnerships – Jakob Brinkø Berg
  23. B.IV Transfer of knowledge from FM to building projects

  24. From FM to building – Per Anker Jensen
  25. Operational oriented building process – Poul Henrik Due
  26. Communities of practice as learning tool - Torben Damgaard
  27. Integrating operational knowledge in design - Helle Lohmann Rasmussen
  28. B.V FM and added value

  29. FM Value Map – Per Anker Jensen
  30. Adaptation between FM product and process – Akarapong Katchamart
  31. Value adding management – Per Anker Jensen
  32. How IT gives added value to FM – Poul Ebbesen
  33. FM as creator of added value – Per Anker Jensen
  34. B.VI FM as sector and discipline

  35. FM as an industrial sector – Per Anker Jensen
  36. Development of the integrated FM function – Per Anker Jensen
  37. Organisation of FM in relation to core business – Per Anker Jensen
  38. The strategic FM organisation in housing associations – Per Anker Jensen
  39. Establishing of property centres – Susanne Balslev Nielsen
  40. Knowledge map for FM – Per Anker Jensen
  41. Scenarios for FM in the future – Per Anker Jensen

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Per Anker Jensen is professor in Facilities Management and head of the externally funded Centre for Facilities Management – Realdania Research at the Technical University of Denmark since 2008. He holds the degrees of MSc in civil engineering and a PhD and MBA. Besides research and teaching, he has 20 years of experience from practice as consultant, project manager and facilities manager.