192 pages | 26 B/W Illus.
We are in an era of high volatility and uncertain outcomes, driven by accelerating technologies, shortened product cycles, fast-changing information, an increasingly mobile workforce, more demanding customers, complex financial markets, ad-hoc public policies, and many other factors that add layers of uncertainty to all future possibilities. While most believe that good management requires better prediction of the future and better planning, Gill Eapen instead contends that the best way to manage effectively in an uncertain world is through the conscious application of flexibility — an ability to absorb constantly shifting variables and adapt quickly.
Flexibility: Flexible Companies for the Uncertain World explores ways in which organizations can systematically enhance their ability to survive and succeed without the guarantees that come with certainty. In these pages, Eapen details:
Based on the author’s years of experience working with a variety of industries, including life sciences, energy, technology, financial services, and manufacturing, and his expertise in decision options, Flexibility offers a holistic alternative approach for managing risk and making the best decisions possible in these especially uncertain times.
With Flexibility, Gill Eapen masters the application of smart business strategy to a world of unknown circumstances. For your company or your career, Flexibility is a worthwhile guide to problem solving and decisiveness amid the uncertainty.
—Martin Mackay, President, PharmaTherapeutics Research and Development
In chess, control of the centerboard gains flexibility and advantage. Like the grandmaster chess player, Gill Eapen takes an instinctive notion and develops it logically and for purpose.
—Ronald W. Sellers, Chairman and CEO, Atlantic Asset Management, LLC
Gill has found a way to give everyone better decision-making insights to solve complex business and social challenges.
— George Bickerstaff, Chairman and CEO, GWB Capital LLC
1. Uncertainty and Flexibility
2. The Evolution of Organizations and the Environment
3. Components of an Organization
Structure: Human Resources
Human Resource Structure
7. Flexibility Metrics
Brief History of a Technology Company Losing FLEX
Metrics for Human Structure Flexibility
Metrics for Information Structure Flexibility
Metrics of Infrastructure Flexibility
Metrics for Technology Systems Flexibility
Metrics for Process Systems Flexibility
Metrics for Content Systems Flexibility
Metrics for Strategy Flexibility
8. Diagnostic Kit and Tactics
9. Creating a Flexible Company
10. Flexible Countries and the World