1st Edition
Front-Line Workers in the Global Service Economy Overshadowed and Overstretched in the Fast Fashion World
By Giovanna Fullin
Copyright 2021
206 Pages
3 B/W Illustrations
by
Routledge
206 Pages
3 B/W Illustrations
by
Routledge
206 Pages
3 B/W Illustrations
by
Routledge
Also available as eBook on:
Walking around the commercial streets of New York, San Francisco, Milan, London, or Paris and looking at the succession of multinational chain stores’ windows, you can easily forget what country you are in. However, if you hear the small talk among the employees, you hear very different stories. In New York, a 30-year-old woman is worried because she does not know if she will work enough hours to... Read more
Introduction
1. Macro Trends and Micro Features of Retail Work
2. Two Different Institutional Settings
3. Who Are Mass Fashion Workers and What Do They Do?
4. Do Institutions Matter in Workers’ Lived Experiences?
5. Working with Customers
6. Representing Retail Work, Anti-Union Strategies, and Worker Centers
7. Conclusions
Biography
Giovanna Fullin is an Associate Professor of Economic Sociology at the Department of Sociology and Social Research at University of Milano-Bicocca, Italy.
