1st Edition

Future Health Scenarios AI and Digital Technologies in Global Healthcare Systems

    290 Pages 45 B/W Illustrations
    by CRC Press

    Digital technologies is a major emerging area to invest and research in new models of health management. Future health scenarios are constituted by technologies in health and clinical decision-making systems. This book provides a unique multidisciplinary approach for exploring the potential contribution of AI and digital technologies in enabling global healthcare systems to respond to urgent twenty-first-century challenges. Deep analysis has been made regarding telemedicine using big data, deep learning, robotics, mobile and remote applications.


    • Focuses on prospective scenarios in health to predict possible futures.
    • Addresses the urgent needs of the key population, socio-technical and health themes.
    • Covers health innovative practices as 3D models for surgeries, big data to treat rare diseases, and AI robot for heart treatments.
    • Explores telemedicine using big data, deep learning, robotics, mobile and remote applications.
    • Reviews public health based on predictive analytics and disease trends.

    This book is aimed at researchers, professionals, and graduate students in computer science, artificial intelligence, decision support, healthcare technology management, biomedical engineering, and robotics.

    Chapter 1. Scenarios for the Future of Healthcare: Moving towards Smart Hospitals

    Maria José Sousa, Francesca Dal Mas and Paul Barach

    Chapter 2. People Management In Healthcare: The Challenges in the Era of Digital Disruption

    Alzira Duarte, Generosa do Nascimento and Francisco Nunes

    Chapter 3. Managing Acute Patient Flows In Hospitals

    Svante Lifvergren and Axel Lifvergren

    Chapter 4. Influence of Commercial Excellence and Digital in Healthcare Professionals Relationships Management: A Pharmaceutical Focus Group Study

    António Pesqueira

    Chapter 5. Psychology on the Edge of Health Tech Challenges

    Lourdes Caraça and Vera Proença

    Chapter 6. Perceptions of Clients on Quality of Health Services

    Maria Carolina Martins Rodrigues, Luciana Aparecida Barbieri da Rosa, Maria José Sousa and Waleska Yone Yamakawa Zavatti Campos

    Chapter 7. Innovation Management Applied to Primary Care: An Integrative Review

    Patricia Gesser da Costa, Guilherme Agnolin, João Paulo da Silveira, Andreia de Bem Machado, Gertrudes Aparecida Dandolini, João Artur de Souza and Maria José Sousa

    Chapter 8. The Spinner Innovation and Knowledge Flow for Future Health Scenarios Applications

    Ronnie Figueiredo, Marcela Castro, Pedro Mota Veiga and Raquel Soares

    Chapter 9. Reshaping Flows in Healthcare Systems? Digital Technologies are the Perfect Ally

    José Crespo de Carvalho and Teresa Cardoso-Grilo

    Chapter 10. Work With Me, Don’t Just Talk At Me: When "Explainable" Is Not Enough

    Brian Pickering

    Chapter 11. Application of Mobile Technologies In Healthcare During Coronavirus Pandemic Lockdown

    Edeh Michael Onyema, Nwafor Chika Eucheria, Ugboaja Samuel Gregory, Nneka Ernestina Richard-Nnabu, Akindutire Opeyemi Roselyn, Emmanuel Chukwuemeka Edeh and Ifeoma Ugwueke

    Chapter 12. Application of Pattern Recognition in Taste Perception For Healthcare: An Exploratory Study

    Dipannita Basu, Anusruti Mitra and Ahona Ghosh

    Chapter 13. New Perspectives for Knowledge Management in Telemedicine: Preliminary Findings from a Case Study in the COVID-19 Era

    Francesca Dal Mas, Helena Biancuzzi, Maurizio Massaro, Lorenzo Cobianchi, Rym Bednarova and Luca Miceli

    Chapter 14. Prioritization of Quality of Public Health Services in the Sector of Graphic Methods: University Hospital

    Roger da Silva Wegner, Leoni Pentiado Godoy, Taís Pentiado Godoy, Maria Jose de Sousa and Luciana Aparecida Barbieri da Rosa

    Chapter 15. Telework and Conflict (Work–Family and Work–Family): What Is The Effect On Occupational Stress?

    Ana Moreira, Mónica Salvador, Alexandra de Jesus, Catarina Furtado and Madalena Lopez-Caño


    Maria José Sousa (PhD in Management) is a University Professor with Habilitation and a research fellow at ISCTE/Instituto Universitario de Lisboa. Her research interests currently are public policies, information science, innovation and management issues. She is a best-selling author in Research Methods, ICT and People Management and has co-authored over 100 articles and book chapters and published in several scientific journals (i.e. Journal of Business Research, Information Systems Frontiers, European Planning Studies, Systems Research e Behavioral Science, Computational and Mathematical Organization Theory, Future Generation Computer Systems, and others). She has also organised and peer-reviewed international conferences and is the guest-editor of more than five Special Issues from Elsevier and Springer. She has coordinated several European projects of innovation and is also External Expert of COST Association – European Cooperation in Science and Technology and is former President of the ISO/TC 260 – Human Resources Management, representing Portugal in the International Organisation for Standardisation.

    Francisco Guilherme Nunes, before joining ISCTE-IUL in a full-time position (2005), worked as HRM consultant for five years and Marketing Researcher for ten years. After 2005, he taught several courses in HRM and Applied Research Strategies. It was the manager of several programmes in the HRM field (undergraduate, master and Ph.D. levels). He was the Director of the Human Resource and Organisational Behaviour Department for four years. More recently, he shifted his career to a more research orientation. His research interests are the determinants of organisational performance, organisational identity, and leadership development, especially in highly institutionalised contexts like healthcare services or public and non-profits.

    Generosa do Nascimento is a PhD in Management, specialising in Human Resources and Organisational Behaviour, by ISCTE-IUL. She is Assistant Professor at the Department of Human Resources and Organisational Behaviour at ISCTE Business School. She is Director of the Executive Master in Strategic People Management and Leadership, of the Executive Master in Healthcare Services Management and of the Post-Graduation at ISCTE Executive Education. The main areas of research are healthcare management and strategic people management. She has been a member of boards of directors (or adviser) and has extensive consulting experience in strategic people management, healthcare services management and organisational change in multiple organisations, private, public and social economy, across different business sectors.

    Chinmay Chakraborty, SMIEEE, is an Assistant Professor in Electronics and Communication Engineering, Birla Institute of Technology, Mesra, India, and postdoctoral fellow of Federal University of Piaui, Brazil. His main research interests include the Internet of Medical Things, wireless body sensor networks, wireless networks, telemedicine, m-health/e-health, and medical imaging.