Preface: Future of Tourism Marketing
Seongseop (Sam) Kim and Dan Wang
1. Consumer adoption of the Uber mobile application: Insights from diffusion of innovation theory and technology acceptance model
Somang Min, Kevin Kam Fung So and Miyoung Jeong
2. Marketing robot services in hospitality and tourism: the role of anthropomorphism
Jamie Murphy, Ulrike Gretzel and Juho Pesonen
3. Classifying technological innovation attributes for hotels: an application of the Kano model
Chun-Fang Chiang, Wen-Yu Chen and Chia-Yuan Hsu
4. The view from above: the relevance of shared aerial drone videos for destination marketing
Uglješa Stankov, James Kennell, Alastair M. Morrison and Miroslav D. Vujičić
5. Using tracking technology to improve marketing: insights from a historic town in Tasmania, Australia
Bob Mckercher, Anne Hardy and Jagannath Aryal
6. Consequences of psychological benefits of using eco-friendly services in the context of drone food delivery services
Jinsoo Hwang, Sun-Bai Cho and Woohyoung Kim
7. Integrating virtual reality devices into the body: effects of technological embodiment on customer engagement and behavioral intentions toward the destination
Carlos Flavián, Sergio Ibáñez-Sánchez and Carlos Orús
8. Tourists as Mobile Gamers: Gamification for Tourism Marketing
Feifei Xu, Feng Tian, Dimitrios Buhalis, Jessica Weber and Hongmei Zhang
Biography
Seongseop (Sam) Kim is Professor, School of Hotel and Tourism Management, The Hong Kong Polytechnic University. He is a prolific author in the field of tourism and hospitality and is on the editorial board of multiple international journals.
Dan Wang is Associate Professor at the School of Hotel and Tourism Management, the Hong Kong Polytechnic University. She is interested in the impact of information technology on tourist’s behaviour and organizational changes from the sociological and management lens.
