1st Edition

Game Changers in Leadership Communication Building Trust in a Low Trust World

256 Pages 1 B/W Illustrations
by Routledge

256 Pages 1 B/W Illustrations
by Routledge

Amid a world marked by skepticism, disruption, and eroding confidence, Game Changers in Leadership Communication vividly describes how formal and informal leaders can engage in communication to build or destroy trust when it matters most. Drawing on decades of research and real-world experiences, Pamela Shockley-Zalabak and Sherwyn Morreale reveal how everyday communication choices can result... Read more

1. Leaders and Leadership Communication  

2. Trust and Leadership Communication in a Low-Trust World  

3. Leadership Communication and High-Stakes Decisions in a Low-Trust World  

4. Leadership Communication with Changing Workforces and Places  

5. Leadership Communication in Global Environments  

6. Leadership Communication For Risk and Crises  

7. Leadership Communication in Iinformal Settings and Situations  

8. Leadership Communication: The Importance of Legacy Media, Social Media, and the AI Revolution  

9. Leadership Communication, Ethics, and Trust  

10. Leadership Communication: Politics, Authoritarianism, Distrust, Polarization, and the Future  

11. Leaders' Reflections in their Own Voices  

12. What Comes Next?  

Biography

Pamela Shockley-Zalabak is President of CommuniCon, Inc. and Professor and Chancellor Emerita at the University of Colorado Colorado Springs, USA.

Sherwyn Morreale is Professor of Communication at the University of Colorado Colorado Springs, USA.

"Game Changers in Leadership Communication isn't just another book on leadership—it is a roadmap to navigating a quintessential element of effective leadership: building TRUST! Shockley-Zalabak and Morreale provide practical and actional steps to foster trust in any environment, enabling extraordinary results."  

Laura Quinn, Global Director, Portfolio & Programs, Center for Creative Leadership (retired)

“Trust is the beating heart of leadership—and communication is its lifeblood.  Game Changers in Leadership Communication blends research-based insights with real-world examples to show how leaders can rebuild confidence and thereby build trust. This book will not only change your game, but it will also change your life. You will learn winning strategies for influencing others, restoring trust, and making positive changes in your relationships, in your organizations, and in your life. Game Changers in Leadership Communication teaches leaders like you how to communicate with authenticity, clarity, and purpose, turning skepticism and distrust into trust. This book is a must-read for any leader looking for practical strategies to build trust and use leadership to influence others effectively and ethically.”

Steven A. Beebe, Professor Emeritus of Communication Studies, Texas State University, USA