Information technology has had a major impact on individuals, organizations and society over the past 50 years. There are few organizations that can afford to ignore IT and few individuals who would prefer to be without it. As managerial tasks become more complex, so the nature of the required information systems (IS) changes - from structured, routine support to ad hoc, complex enquiries at the highest levels of management. Global Information Systems aims to present the many complex and inter-related issues associated with culture in the management of information systems.
The editors have selected a wide range of contemporary articles from leading experts in North America and Europe that represent a wide variety of different national and cultural environments. They offer valid explanations for, rather than simply pointing out cultural differences in articles that cover a variety of national cultures, including: China, Egypt, Finland, Hong Kong, Hungary, India, Jamaica, Peru South Korea, Kuwait, Mexico, Singapore, Sweden, the United Arab Emirate, the UK, and the US.
Table of Contents
Intro: an overview of culture and IS.
Section 1: The role of culture in IS development (the first three articles take a national perspective of culture and the last one, an organizational perspective).
1.1 Software development: a comparison of Indian, Chinese, and Hungarian software development teams.
Perlow, L., J. Gittell, N. Katz, "Contextualizing Patterns of Work Group Interactions: Toward a Nested Theory of Structuration," Organization Science, September 2004, pp. 520-536.
1.2 Walsham, G. Cross-Cultural Software Production and Use: A Structurational Analysis, MIS Quarterly, December 2002, pp. 359-380.
1.3 Tan, B.C.Y., Smith, H.J., and Keil, M. “Reporting Bad News about Software Projects: Impact of Organizational Climate and Information Asymmetry in an Individualistic and Collectivist Culture,” IEEE Transactions on Engineering Management (50:1), February 2003, pp. 65-77.
1.4 Ngwenyama, O., and Nielsen, P.A. “Competing Values in Software Process Improvement: An Assumption Analysis of CMM From an Organizational Culture Perspective,” IEEE Transactions on Engineering Management (50:1), February 2003, pp. 101-111.
Section 2: The role of culture in IS adoption and diffusion
2.1 Loch, K.D., Straub, D.W., and Kamel, S. “Diffusing the Internet in the Arab World: The Role of Social Norms and Technological Culturation,” IEEE Transactions on Engineering Management (50:1), February, 2003, pp. 45-63.
2.2 Cabrera, A., Cabrera, E.F., and Barajas, S. “The Key Role of Organizational Culture in a Multi-System View of Technology-Driven Change,” International Journal of Information Management (21:3), June 2001, pp. 245-261.
2.3 Huang, J.C., Newell, S., Galliers, R., and Pan, S.L. “Dangerous Liaisons? Component Based Development and Organizational Subcultures,” IEEE Transactions on Engineering Management (50:1), February 2003, pp. 89-99.
2.4 Hoffman, N., and Klepper, R. “Assimilating New Technologies: The Role of Organizational Culture,” Information Systems Management (17:3), summer 2000, pp. 36-42.
2.5 Hill, C.E., Loch, K.D., Straub, D., and El-Sheshai, K. “A Qualitative Assessment of Arab Culture and Information Technology Transfer,” Journal of Global Information Management (6:3), summer 1998, pp. 29-38.
Section 3: The role of culture in IT use and outcome
3.1 Leidner, Alavi and Kayworth 2006 Leidner, D., M. Alavi, and T. Kayworth, " The role of culture in knowledge management: The International Journal of Electronic Collaboration, 2006.
3.2 Calhoun, K.J., Teng, J.T.C., and Cheon, M.J. “Impact of National Culture on Information Technology Usage Behavior: An Exploratory Study of Decision Making in Korea and the USA,” Behavior and Information Technology (21:4), July-August 2002, pp. 293-302.
3.3 Leidner, D.E., and Carlsson, S. “Mexican and Swedish Managers’ Perceptions of the Impact of EIS on Organizational Intelligence,” Decision Sciences (30:3), Summer 1999, pp. 633-661.
3.4 Rose, G.M., Evaristo, R., and Straub, D. “Culture and Consumer Responses to Web Download Time: A Four-Continent Study of Mono and Polychronism,” IEEE Transaction on Engineering Management (50:1), February 2003, pp. 31-43.
Section 4: The role of culture in IT management
4.1 Kanungo, S., Sadavarti, S., and Yadlapati, S. “Relating IT Strategy and Organizational Culture: An Empirical Study of Public Sector Units in India,” Journal of Strategic Information Systems (10:1), March 2001, pp. 29-57.
4.2 Tomlin, R. “Developing a Management Climate Culture in Which Information Technology Will Flourish: How the UK Can Benefit,” Journal of Information Technology (6), 1991, pp. 45-55.
4.3 Slaughter, S., and Ang, S. “Information Systems Employment Structures in the USA and Singapore: A Cross-Cultural Comparison,” Information, Technology, and People (8:2), 1995, pp. 17-36.
4.4 Kaarst-Brown, M.L., "Understanding an Organization's View of the CIO: The Role of Assumptions about IT," MIS Quarterly Executive, (4:2), June 2005, 287-302l.