Handbook of Conflict Management: 1st Edition (Hardback) book cover

Handbook of Conflict Management

1st Edition

Edited by William J. Pammer, Jerri Killian


296 pages

Purchasing Options:$ = USD
Hardback: 9780824742577
pub: 2003-06-20
SAVE ~$60.00

FREE Standard Shipping!


The Handbook of Conflict Management cuts across theoretical perspectives, strategic models, and situational contexts as the first all-encompassing conflict management reference. A young field in both research and practice, this foundational text sets precedents for furthering academic study and real-world progress in managing diverse instances of conflict. It draws on more than 600 references to probe sources of conflict and to prescribe means of reducing tension in organizational, institutional, and community settings. Introducing core themes and issues into the dialogue, the handbook provides techniques to promote peaceful negotiation, cooperation, and consensus.

Table of Contents

Part I: Preparing for Success: Opportunities Through Education

Conflict Resolution Education: Multiple Options for Contributing to Just and Democratic Peace Kathy Bickmore

The Qualities of Peacemakers: What Can We Learn from Nobel Peace Prize Winners About Managing Conflict Within Organizations? Di Bretherton and Jackie Bornstien

Contested Truths: Family Mediation, Diversity, and Violence Against Women Dale Bagshaw

Experiential Learning: Culture and Conflict Mary Wenning

Discussion Questions: Part I

Part II: Power, Diversity, and Role Conflicts: Toward Resolving Tensions

Dispute System Design in Organizations Lisa B. Bingham and Tina Nabatchi

Assessing Group Conflict: Understanding the Line-Staff Relationship in Fire Service Kevin Baum

Workplace Bullying: Overcoming Organizational Barriers and the Way Ahead Rose Boucaut

Political and Administrative Roles in School District Governance: Conflict or Cooperation? Jerri Killian

Discussion Questions: Part II

Part III: Stakeholder Conflicts: Fostering Cooperation in Communities

Mediated Negotiation and Democratic Theory: Implications for Practice Gary Marshall

Conflict Management and Community Partnering: Lessons from the Los Angeles Empowerment Zone Greg Andranovich

The Method of Dialogue: Promoting Understanding Between Hawaiians and Non-Hawaiians Dolores Foley

The Only Game in Town: Managing Multistakeholder Conflicts Jagoda Perich-Anderson

Discussion Questions: Part III


About the Series

Public Administration and Public Policy

Learn more…

Subject Categories

BISAC Subject Codes/Headings: