2nd Edition

Handbook of Human Factors in Web Design

Edited By Kim-Phuong L. Vu, Robert W. Proctor Copyright 2011
    828 Pages 256 B/W Illustrations
    by CRC Press

    828 Pages 256 B/W Illustrations
    by CRC Press

    The Handbook of Human Factors in Web Design covers basic human factors issues relating to screen design, input devices, and information organization and processing, as well as addresses newer features which will become prominent in the next generation of Web technologies. These include multimodal interfaces, wireless capabilities, and agents that can improve convenience and usability. Written by leading researchers and/or practitioners in the field, this volume reflects the varied backgrounds and interests of individuals involved in all aspects of human factors and Web design and includes chapters on a full range of topics.

    Divided into 12 sections, this book covers:

    • historical backgrounds and overviews of Human Factors and Ergonomics (HFE)
      specific subfields of HFE
    • issues involved in content preparation for the Web
    • information search and interactive information agents
    • designing for universal access and specific user populations
    • the importance of incorporating usability evaluations in the design process
    • task analysis, meaning analysis, and performance modeling
      specific Web applications in academic and industrial settings
    • Web psychology and information security
    • emerging technological developments and applications for the Web
    • the costs and benefits of incorporating human factors for the Web and the state of current guidelines

    The Handbook of Human Factors in Web Design is intended for researchers and practitioners concerned with all aspects of Web design. It could also be used as a text for advanced courses in computer science, industrial engineering, and psychology.

    Background and Overview
    Historical Overview of Human Factors and Ergonomics, Stanley N. Roscoe
    A Brief History of Computers and the Internet, Ira H. Bernstein
    Human–Computer Interaction, Alan Dix and Nadeem Shabir

    Human Factors and Ergonomics
    Physical Ergonomics and the Web, Michael J. Smith and Alvaro Taveira
    Cognitive Ergonomics, Craig M. Harvey, Richard J. Koubek, Ashok Darisipudi, and Ling Rothrock
    Human Factors Aspects of Team Cognition, Preston A. Kiekel and Nancy J. Cooke

    Interface Design and Presentation of Information
    Multimodal User Interfaces: Designing Media for the Auditory and Tactile Channels, M. Ercan Altinsoy and Thomas Hempel
    Presentation of Information, Thomas S. Tullis, Fiona J. Tranquada, and Marisa J. Siegel
    Developing Adaptive Interfaces for the Web, Constantine Stephanidis, Alexandros Paramyth, and Anthony Savidis

    Organization of Information for the Web
    Applications of Concept Maps to Web Design and Web Work, John W. Coffey, Robert R. Hoffman, and Joseph D. Novak
    Organization and Structure of Information using Semantic Web Technologies, James R. Michaelis, Jennifer Golbeck, and James Hendler
    Organization of Information for Concept Sharing and Web Collaboration, Hiroyuki Kojima
    Web-Based Organization Models, Virginia Dignum and Javier Vázquez-Salceda

    Information Retrieval and Sharing: Search Engines, Portals, and Intranets
    Searching and Evaluating Information on the WWW: Cognitive Processes and User Support, Yvonne Kammerer and Peter Gerjets
    Design of Portals, Paul Eisen
    Intranets and Intra-organizational Communication, Julie A. Jacko, Molly McClellan, François Sainfort, V. Kathlene Leonard, and Kevin P. Moloney

    Accessibility and Universal Access
    A Design Code of Practice for Universal Access: Methods and Techniques, Constantine Stephanidis and Demosthenes Akoumianakis
    Access to Web Content by Those with Disabilities and Others Operating under Constrained Conditions, Benjamin B. Caldwell and Gregg C. Vanderheiden
    International Standards for Accessibility in Web Design and the Technical Challenges in Meeting Them, Lisa Pappas, Linda Roberts, and Richard Hodgkinson

    Web Usability Engineering
    User Research: User-Centered Methods for the Designing Web Interfaces, Fred Volk, Frank Pappas, and Huifang Wang
    Evaluating Web Usability, Kim-Phuong L. Vu, Wenli Zhu, and Robert W. Proctor
    The Web UX Design Process—A Case Study, Deborah J. Mayhew

    Task Analysis and Performance Modeling
    Task Analysis Methods and Tools for Developing Web Applications, Thomas Z. Strybel
    An Ecological Perspective to Meaning Processing: The Dynamics of Abductive Systems, J. M. Flach, K. B. Bennett, P. J. Stappers, and D. P. Saakes
    Cognitive User Modeling, Hedderik van Rijn, Addie Johnson, and Niels Taatgen

    Specific Web Applications
    -learning 2.0, Lisa Neal Gualtieri and Diane Miller
    Behavioral Research and Data Collection via the Internet, Ulf-Dietrich Reips and Michael H. Birnbaum
    Designing E-commerce User Interfaces, Lawrence J. Najjar
    E-health in Health Care, François Sainfort, Julie A. Jacko, Molly McClellan, Kevin P. Moloney, and V. Kathlene Leonard

    User Behavior and Cultural Influences
    Human Factors in Online Consumer Behavior, Frederick A. Volk and Frederic B. Kraft
    Analyzing and Modeling User Activity for Web Interactions, Jianping Zeng and Jiangjiao Duan
    Web Security, Privacy, and Usability, E. Eugene Schultz
    Cross-cultural Web Design, Pei-Luen Patrick Rau, Tom Plocher, and Yee-Yin Choong

    Emerging Technologies
    Mobile Interface Design for M-commerce, Shuang Xu and Xiaowen Fang
    Human Factors in the Evaluation and Testing of Online Games, Karl Steiner
    What is in an Avatar? Identity, Behavior, and Integrity in Virtual Worlds for Educational and Business Communication, Keysha I. Gamor

    Return on Investment for the Web
    Determining the Value of Usability in Web Design, Andrea Richeson, Eugenie Bertus, Randolph G. Bias, and Jana Tate



    Kim-Phuong L. Vu, Robert W. Proctor

    "An important way in which the volume contributes to psychology is by documenting the varied ways in which human factors research can be applied to Web design.... the articles are reasonable in their scope and written in a very approachable manner....For a field that changes so quickly, an edited handbook is probably the best way of bringing together all of the necessary material that needs to be covered with the appropriate blend of perspectives. I highly recommend the volume to those interested in designing material for the Web."

    "… incredibly broad and therefore suitable for a variety of readers. Practitioners will appreciate the examples and guidelines, and researchers will appreciate the straightforward, no-nonsense style and extensive references sections following each chapter. … the editors and authors have done a very nice job providing an introduction to, overview of, and pointers to relevant sources about each topic area."
    —Kelly Caine, Michele Degges, & Matthew Holfelner, ergonomics in design, July 2013