3rd Edition

Handbook of Public Information Systems

Edited By Christopher M Shea, G. David Garson Copyright 2010
    520 Pages 19 B/W Illustrations
    by Routledge

    Delivering IT projects on time and within budget, while maintaining privacy, security, and accountability, remains one of the major public challenges of our time. In the four short years since the publication of the second edition of the Handbook of Public Information Systems, the field of public information systems has continued to evolve. This evolution has elucidated many issues that public sector managers face as they wrestle with the information age. Completely revised and updated, the third edition addresses all aspects of public IT projects while emphasizing a common theme: Information technology initiatives are neither simple nor routine. These initiatives carry substantial implications for democratic values, policy development, strategic planning, and the mobilization of human capital.

    The third edition provides further insight into significant issues such as:

    • Network governance
    • Cross organizational integration and operability
    • Enterprise architecture design, development, and management
    • The impact of information technology on government service delivery

    With articles contributed by experts in the field, the coverage includes 21st century public information systems, modern IT needs, and the development of e-governments. The book examines the growth and use of information technology within and among government agencies and organizations. It examines current policy issues, offers case studies, and demonstrates successful public sector applications. Each section leads to a holistic approach that emphasizes communication, understanding, and participation from top management, technology teams, and end users.

    The more we learn about e-government and e-governance issues, the more it becomes apparent that the interrelationships between political environments, organizational environments, and technological capabilities are often difficult to summarize and predict. As the field advances, our understanding of the complexity of the relevant issues increases, and more guidance becomes available to administrators. This book puts you on the path to a better understanding of the issues and successful implementation of IT projects.

    An Introduction to Public Information Systems, C.M. Shea 
    Public Information Technology and e-Government: An Historical Timeline, G.D. Garson
    Policy Environments and Issues
    Tide of Security Secrecy, Tide of Transparency: The G.W. Bush and Obama Administrations, 2001-2009,  J. Lewis
    From Electronic FOIA (EFOIA) to e-Government: the Development of Online Official Information Services, 1985-2009, J. Lewis  
    Citizen Participation and Direct Democracy through E-Networking: Possibilities and Experience, C. Scavo and Y. Kim
    Revenge of the Jammie Surfers: The Inevitable Clash of E-governance and Informational Privacy Over Online Court Records, C.N. Davis
    Intellectual Property for Public Managers, R.J. Cole and M.J. Frisby
    When Public Information Systems Becomes a Crime Scene: An Overview of Forensic Considerations in Incident Response, P.C. Christian
    The Development of Electronic Journal Infrastructure, P.M. Webster
    Managing IT in Florida: Consequences and Aftermath of the Bush Era, D.H. Coursey and J. Killingsworth
    Policy Research                     
    E-Government as a Public Management Reform: The Experience in the States, G. Streib and K. Willoughby    
    An Assessment of the Value of County Web Sites in New York State, E. Downey    
    Advancing E-Governance at the Community Level:  Creating an Informaton Chain Reaction with Neighborhood Information Systems, S. Hwang and M.C. Hoffman
    Organizational Issues & Management Applications                             
    The State of Federal Information Technology Management Literature: Is Public Administration Relevant? S.H. Holden    
    Electronic Data Sharing in Public Sector Agencies, I.B. Vann
    Time and Technology: Addressing Changing Demands, D. Carr  
    Understanding Large-scale Project Failure:  The Contribution of Organizational Change, Collaboration and Leadership, M. Goodyear, M.R. Nelson, and L. Williams
    Strategies for Managing Health Information Technology Projects, M. Stonis           
    Management Applications of Statistical Analysis Software, T.R. Carr        
    Public Safety Information Systems at Work: A Case Study of the Capital Wireless Integrated Network, S. Cheng, M.A. Thibault, and R.R. Stough
    Organizational Research                          
    Implementing Virtual Collaboration at the Environmental Protection Agency, J. Mahler and P.M. Regan
    E-Government Competencies: Looking Beyond Technology, T. Schuppan           
    Electronic Governance:  Virtual Locals and Cosmopolitans and the Social Production Of Segregated Academic Community, L.M. Mulkey and W.L. Dougan     
    Performance Reporting                               
    Transparency and Analysis in Public Budgeting, C. Grafton and A. Permaloff     
    Performance Reporting Requirements for Information Technology and E-government Initiatives, P.R. Mullen       
    Information Technology and Public Performance Management: Examining Municipal E-Reporting, A. Schatteman      
    The Challenges of Integrating Disparate Performance Data on a Governmental Website, T.J. Greitens and L. Roberson
    Information Systems, Accountability, and Performance in the Public Sector: A Cross-Country Comparison, R.L. Orelli, E. Padovoni, and E. Scorsone
    Advancing Public Information Systems Research: Clarifying Concepts and Testing Model, C.M. Shea  


    Judith Graham, Alison Kelly, Christopher M Shea, G. David Garson