Handbook of Public Information Systems: 3rd Edition (Hardback) book cover

Handbook of Public Information Systems

3rd Edition

Edited by Christopher M Shea, G. David Garson


520 pages | 19 B/W Illus.

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Hardback: 9781439807569
pub: 2010-03-10
eBook (VitalSource) : 9780429250859
pub: 2010-03-10
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Delivering IT projects on time and within budget, while maintaining privacy, security, and accountability, remains one of the major public challenges of our time. In the four short years since the publication of the second edition of the Handbook of Public Information Systems, the field of public information systems has continued to evolve. This evolution has elucidated many issues that public sector managers face as they wrestle with the information age. Completely revised and updated, the third edition addresses all aspects of public IT projects while emphasizing a common theme: Information technology initiatives are neither simple nor routine. These initiatives carry substantial implications for democratic values, policy development, strategic planning, and the mobilization of human capital.

The third edition provides further insight into significant issues such as:

  • Network governance
  • Cross organizational integration and operability
  • Enterprise architecture design, development, and management
  • The impact of information technology on government service delivery

With articles contributed by experts in the field, the coverage includes 21st century public information systems, modern IT needs, and the development of e-governments. The book examines the growth and use of information technology within and among government agencies and organizations. It examines current policy issues, offers case studies, and demonstrates successful public sector applications. Each section leads to a holistic approach that emphasizes communication, understanding, and participation from top management, technology teams, and end users.

The more we learn about e-government and e-governance issues, the more it becomes apparent that the interrelationships between political environments, organizational environments, and technological capabilities are often difficult to summarize and predict. As the field advances, our understanding of the complexity of the relevant issues increases, and more guidance becomes available to administrators. This book puts you on the path to a better understanding of the issues and successful implementation of IT projects.

Table of Contents


An Introduction to Public Information Systems, C.M. Shea

Public Information Technology and e-Government: An Historical Timeline, G.D. Garson

Policy Environments and Issues

Tide of Security Secrecy, Tide of Transparency: The G.W. Bush and Obama Administrations, 2001-2009, J. Lewis

From Electronic FOIA (EFOIA) to e-Government: the Development of Online Official Information Services, 1985-2009, J. Lewis

Citizen Participation and Direct Democracy through E-Networking: Possibilities and Experience, C. Scavo and Y. Kim

Revenge of the Jammie Surfers: The Inevitable Clash of E-governance and Informational Privacy Over Online Court Records, C.N. Davis

Intellectual Property for Public Managers, R.J. Cole and M.J. Frisby

When Public Information Systems Becomes a Crime Scene: An Overview of Forensic Considerations in Incident Response, P.C. Christian

The Development of Electronic Journal Infrastructure, P.M. Webster

Managing IT in Florida: Consequences and Aftermath of the Bush Era, D.H. Coursey and J. Killingsworth

Policy Research

E-Government as a Public Management Reform: The Experience in the States, G. Streib and K. Willoughby

An Assessment of the Value of County Web Sites in New York State, E. Downey

Advancing E-Governance at the Community Level: Creating an Informaton Chain Reaction with Neighborhood Information Systems, S. Hwang and M.C. Hoffman

Organizational Issues & Management Applications

The State of Federal Information Technology Management Literature: Is Public Administration Relevant? S.H. Holden

Electronic Data Sharing in Public Sector Agencies, I.B. Vann

Time and Technology: Addressing Changing Demands, D. Carr

Understanding Large-scale Project Failure: The Contribution of Organizational Change, Collaboration and Leadership, M. Goodyear, M.R. Nelson, and L. Williams

Strategies for Managing Health Information Technology Projects, M. Stonis

Management Applications of Statistical Analysis Software, T.R. Carr

Public Safety Information Systems at Work: A Case Study of the Capital Wireless Integrated Network, S. Cheng, M.A. Thibault, and R.R. Stough

Organizational Research

Implementing Virtual Collaboration at the Environmental Protection Agency, J. Mahler and P.M. Regan

E-Government Competencies: Looking Beyond Technology, T. Schuppan

Electronic Governance: Virtual Locals and Cosmopolitans and the Social Production Of Segregated Academic Community, L.M. Mulkey and W.L. Dougan

Performance Reporting

Transparency and Analysis in Public Budgeting, C. Grafton and A. Permaloff

Performance Reporting Requirements for Information Technology and E-government Initiatives, P.R. Mullen

Information Technology and Public Performance Management: Examining Municipal E-Reporting, A. Schatteman

The Challenges of Integrating Disparate Performance Data on a Governmental Website, T.J. Greitens and L. Roberson

Information Systems, Accountability, and Performance in the Public Sector: A Cross-Country Comparison, R.L. Orelli, E. Padovoni, and E. Scorsone


Advancing Public Information Systems Research: Clarifying Concepts and Testing Model, C.M. Shea

About the Series

Public Administration and Public Policy

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