1st Edition

Handbook of Usability and User-Experience Methods and Techniques

    380 Pages 102 B/W Illustrations
    by CRC Press

    380 Pages 102 B/W Illustrations
    by CRC Press

    Handbook of Usability and User Experience: Methods and Techniques is concerned with emerging usability and user experience in design concepts, theories and applications of human factors knowledge focusing on the discovery, design and understanding of human interaction and usability issues with products and systems for their improvement.

    This volume presents methods and techniques to design products, systems and environments with good usability, accessibility and user satisfaction. It introduces the concepts of usability and its association with user experience, and discusses methods and models for usability and UX. It also introduces relevant cognitive, cultural, social and experiential individual differences, which are essential for understanding, measuring and utilizing these differences in the study of usability and interaction design. In addition, the book discusses the use of usability assessment to improve healthcare, the relationship between usability and user experience in the built environment, the state-of-the-art review of usability and UX in the digital world, usability and UX in the current context, and emerging technologies.

    We hope that this first of two volumes will be helpful to a large number of professionals, students and practitioners who strive to incorporate usability and user experience principles and knowledge in a variety of applications. We trust that the knowledge presented in this volume will ultimately lead to an increased appreciation of the benefits of usability and incorporate the principles of usability and user experience knowledge to improve the quality, effectiveness and efficiency of consumer products, systems and environments in which we live.

    Chapter 1.Usability and User Experience: Methods and Models

    Chapter 2.Implications and Methodological Guidance for the Study of Individual Differences in Usability and User Experience

    Chapter 3.Three Methods of Usability-UX Task Analysis, REM, UX System Diagrams

    Chapter 4.Remote Usability Testing

    Chapter 5.Helping Them To See It – Using Full Size Mock-Ups to Achieve Usability

    Chapter 6.Handbook of Usability and User-Experience

    Chapter 7.User-Centred Change: New Perspectives on Technology Development and Implementation

    Chapter 8.Using Usability to Improve Healthcare

    Chapter 9.Usability and User-experience: Research and Case studies

    Chapter 10.Getting the benefits from connecting digital health applications to complex healthcare systems

    Chapter 11.Usability and User Experience of the built environment: concepts, methods and techniques

    Chapter 12.A Human-Centered Architecture: Considering usability and user-experience in architectural design

    Chapter 13.Digital Human Modelling in Usability

    Chapter 14.User Experience and Information Architecture: Interaction with Recommendation System on a Music Streaming Platform

    Chapter 15.Personified Virtual Assistants: evaluating users' perception of usability and UX

    Chapter 16.User experience in remote context: emerging needs

    Chapter 17.Applications of infrared thermography to evaluate the ergonomics and usability of products with a gestural interface

    Chapter 18.Advanced User Experience Evaluations Using Biosensors in Virtual Environments


    Marcelo M. Soares, Francisco Rebelo, Tareq Z. Ahram