This groundbreaking text draws upon examples from everyday health care situations to demonstrate that the behaviour differences we all experience in others actually fit within a readily understandable framework (the MBI).
'This book is an important contribution to the literature on health-care communication. It makes the concept of psychological type in this setting accessible to all in a way which will be of use to all doctors, medical educators, and other health-care professionals who are interested in improving communication within the field of health care. I recommend it to all readers.' - Hospital Medicine