1st Edition
Hospitality Revenue Management Concepts and Practices
1. Introduction to Hotel Revenue Management
Carolyn Fredey and Roy Madhok
2. The Fundamentals of Pricing Hotel Guest Rooms
Carolyn Fredey and Raul Moronta
3. Evolving Hotel Segmentation
Roy Madhok and Theresa Doherty
4. Key Hotel Distribution Channels
Elyana Falk and Calvin Anderson
5. Competitive Analysis in Hotel Revenue Management
Theresa Doherty and Leslie Lew
6. Hotel Revenue Forecasting and Budgeting
Theresa Doherty and Carolyn Fredey
7. Performance Analysis in Hotel Revenue Management
Roy Madhok and Leslie Lew
8. Market Data for Hotel Revenue Management
Calvin Anderson, Elyana Falk, and Nicholas Catalfamo
9. Restaurant Revenue Management: Basic Concepts
Kristin V. Rohlfs
10. Restaurant Revenue Management: Advanced Demand Management Concepts
Kristin V. Rohlfs
11. Restaurant Revenue Management: Advanced Supply Management Concepts
Kristin V. Rohlfs
12. Function Space Optimization
Marianna Accomando and Bob Chamberlin
13. Cruise Revenue Management
Adam Snitzer
14. Total Revenue Management
Gabor Fenyves
15. Revenue Management: Hotel Owner’s Perspective
Jonathan Jaeger and Lambis Pahiyiannakis
Biography
Dr. Szende is Programme Lead in Hospitality Management at Oxford Brookes Business School, Oxford Brookes University, UK.
“This textbook . . . brilliantly combines, as the title indicates, both concepts and practices, making this a single-source resource for practitioners, faculty members, and students. He has identified, hounded, and, in some cases, harassed many leading experts in their respective subject areas to deliver their expertise in a manner that expands their reach far beyond their current roles. . . . Dr. Szende has recruited outstanding industry leaders as authors and gathered the information necessary to prepare and produce this exemplary textbook on the topic that will undoubtedly be utilized by students of all varieties in universities and companies throughout our great industry.
—From the Foreword by Barry A. N. Bloom, PhD, President and Chief Operating Officer, Xenia Hotels & Resorts, Inc.
