1st Edition

How Consumers Pick a Hotel Strategic Segmentation and Target Marketing

By William Winston, Dennis J Cahill Copyright 1997
174 Pages
by Routledge

174 Pages
by Routledge

180 Pages
by Routledge

Venture through the pages of How Consumers Pick a Hotel to learn the steps of selecting a target and using consumer behavior applications to segment the market to reach your target. Much as a consumer goes through the process of selecting a satisfying hotel, you can choose to use the information provided to make your hospitality career relaxing and satisfying. When you finish this fantastic... Read more
Contents Preface
  • Part I. Getting Ready
  • Chapter 1. “How Do You Pick a Hotel?”: A Brief Look at Consumer Behavior
  • Chapter 2. Strategic Planning and Implications
  • Part II: Segmentation Strategies
  • Chapter 3. Physical Attribute Segmentation
  • Chapter 4. Behavioral Attribute Segmentation
  • Chapter 5. Industrial Segmentation
  • Part III: Translating Segmentation in Marketing Strategy
  • Chapter 6. What Now?
  • Chapter 7. Perceptual Mapping
  • Chapter 8. Marketing Communications
  • Chapter 9. Finally: Which Segmentation Technique?
  • Appendix: Case Applications of Segmentation
  • Introduction to the Cases
  • Case 1: VALspeak and an Organization’s Culture
  • Case 2: Typing Focus Groups for Product/Service Design
  • Case 3: A Proprietary Segmentation Scheme
  • What Do the Cases Tell Us?
  • References
  • Index

Biography

William Winston, Dennis J Cahill