1st Edition

How to Build LGBTQ+ Inclusive Workplaces A Psychological Approach

By Binna Kandola, Ashley Williams Copyright 2025
180 Pages 1 B/W Illustrations
by Routledge

180 Pages 1 B/W Illustrations
by Routledge

180 Pages 1 B/W Illustrations
by Routledge

Bringing together the latest research with practical insights from the authors’ professional experience, this important book provides a context for the conversations that are needed within organisations and offers practical guidance towards action that can be taken to improve the working life of LGBTQ+ employees. The book begins by asking how we got here. It outlines the development... Read more

Part I: How We Got Here

1. Introduction

2. The Long, Dark Journey from Acceptance to Exclusion

3. Love, Law and the Couch

Part II: LGBTQ+ in the Workplace

4. Stereotypes and Stigma at Work

5. Discrimination and Exclusion at Work

6. The Impact of Exclusion

7. The Venn Diagrams of LGBTQ+ Intersectionality: Disability, Race and Age

Part III: Building an LGBTQ+ Inclusive Workplace

8. The Evolving Workplace

9. Organisational Actions to be LGBTQ+ Inclusive

Biography

Binna Kandola is a co-founder and senior partner at Pearn Kandola, a practice of business psychologists. He is a visiting professor at Leeds University Business School, UK, and has spent over 40 years researching diversity, inclusion and bias in the workplace. As a practitioner, he has worked with some of the world’s leading organisations, including American Express, Microsoft, NATO and the World Bank. He has been on the Asian Power List for the last five years.

Ashley Williams is a business psychologist who specialises in LGBTQ+ diversity and inclusion within organisations. Ashley’s PhD research explored the impact of stereotypes on the career experiences of LGBTQ+ individuals. During this time, she attended international research summer schools and presented her research at conferences in the UK and across Europe. At Pearn Kandola, Ashley works closely with organisations to support them in developing strategy regarding LGBTQ+ inclusion and designs and delivers training initiatives to help raise awareness of this topic and the role of allies.