152 Pages
by
Routledge
152 Pages
by
Routledge
160 Pages
by
Routledge
Also available as eBook on:
Being able to influence others is absolutely vital to the business manager who is not only responsible for their own destiny, but also the well-being of their staff and the future of their company. Getting people to do what you want them to has occupied the minds of generations of scholars, not to mention dictators. Among the former, the psychologist Carl Jung was perhaps the most prominent. His... Read more
Conversations: successes and failure; How do you like to work?; Plan your conversation with strategic pacing; Establish rapport with operational pacing; Techniques of enquiry; Diagnosis and summarizing; How to lead people towards solutions; How to propose convincing solutions; How to give advice and handle criticism; Developing your own communication channels; References; Team management systems; Index.
Biography
Dick McCann
