12th Edition

How to Organise and Operate a Small Business in Australia Turning Ideas into Success

By John English Copyright 2024
    298 Pages 5 B/W Illustrations
    by Routledge

    298 Pages 5 B/W Illustrations
    by Routledge

    You have an idea for a business, but you’re not sure where to begin. Or perhaps you have made a start, but you’re not sure what to do next. It’s a common dilemma shared by everyone who has been down the same path. Where can I go for help? What are my legal obligations? How do I start making sales? How can I use digital marketing? How do I organise my operations? What’s involved in employing staff? How do I handle my finances?

    How to Organise and Operate a Small Business in Australia is your hands-on guide to running your own business. This new 12th edition contains information, skills, and ideas that are up to date, easy to understand, and simple to use. It reflects fundamental changes that have taken place as a result of the pandemic and the surge in small business digital technology. A feature of this new edition is a series of reflective exercises designed to help you evaluate your business ideas for their commercial potential.

    Used by tens of thousands of Australians to become self-employed, this new 12th edition is the most comprehensive small business handbook in Australia. An essential read for anyone who wants to have a business of their own.




    1   The self-employment decision

    The power of being small. Diversity of small businesses. Pros and cons of self-employment. Personal characteristics and success. Management skills and experience. Taking the plunge. Risk of failure. Summary.

    2   Information and assistance

    Choosing and an accountant. Choosing a solicitor. Finding a mentor. Business Enterprise Centre. Trade association. Australian Institute of Company Directors. Networking. State and territory small business agencies. Commonwealth government. Training programs. Summary.

    Reflective exercise:   Why do I want to be self-employed?



    3   Pathways into business

    Parallel opportunities. New market opportunities. New product and service opportunities. Buying a Business. Buying a franchise. Starting from scratch. Summary.

    4   Start-up nuts and bolts

    Legal structure. What’s in a name? Business Registration Service. Licences and permits. Insurance. Summary.

    5   Business plan

    Myths and reality of planning. Putting your plan on paper. Sample business plan. Adapting to change. Summary.

    Reflective exercise:   Evaluating the Risks



    6   Marketing strategy

    Understanding your customers. Customer information. Positioning your business. Products and services. Distribution. Promotion. Pricing. Marketing mix. Summary.

    7   Traditional marketing

    Direct marketing. Media advertising. Writing advertising copy. Publicity. Sponsorship. Personal selling. Summary.

    8   Digital marketing

    What is digital marketing? Do I need a website? Search engines and directories. Email marketing. Online promotion. Social media. Mobile marketing. Getting help. Summary.

    Reflective exercise: Capturing the Target Market



     9   Operating practices

    Service operations. Retail operations. Online operations. Manufacturing operations. Summary.

    10   Location and layout

    Temporary premises. Home-based business. Retail premises. Service businesses. Manufacturing premises. Local government regulations. Negotiating a lease. Summary.

    11   Employing staff

    Legal framework. Designing a job. Hiring new staff. Motivation and performance. Staff turnover. Summary.

    Reflective exercise:  Creating a Smooth Operation


    12   Financial information

    Paper trail. Accounting system. Balance sheet. Income statement. Financial ratios. Monitoring performance. Summary.

    13   Managing liquidity

    Operating cycle. Managing accounts receivable. Managing inventory. Managing accounts payable. Managing cash flow. Overcoming problems. Summary.

    14 Managing profitability

    Cost structure. Contribution margin. Break-even point. Product and service profitability. Customer profitability. Market channel profitability. Monitoring costs. Summary.

    15 Financing and taxation

    Borrowing money. Leasing. Equity capital. Government grants. Australian taxation system. Summary.

    Reflective exercise:  Financial Forecasts

    Appendix:  Assessing Commercial Potential



    John English brings together a lifetime of business insight as an accountant, entrepreneur, and associate professor in entrepreneurship at the University of Tasmania. The simplicity and clarity of this book is a reflection of the author’s ability to blend his academic expertise with years of practical first-hand business experience.