How to Work with People... and Enjoy It!: 1st Edition (Paperback) book cover

How to Work with People... and Enjoy It!

1st Edition

By Jenny Bird, Sarah Gornall


234 pages | 41 B/W Illus.

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Paperback: 9781138610316
pub: 2019-03-21
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Hardback: 9781138610293
pub: 2019-03-21
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How to Work with People… and Enjoy It! is an invaluable, accessible, practical handbook for anyone who works with people. It includes pointers for reflection, tools for experimentation, models for analysing relational dynamics, and tables and diagrams to stimulate discovery and development.

Leadership and relationship start with us as individuals - the stories we tell ourselves, about the world and our place in it - and this book takes us on a journey from the inside out. Jenny Bird and Sarah Gornall challenge us to explore our own part in all our interactions - smooth and rough - and offer us ways to change our story, our interactions and our outcomes.

New and original models suggest ways to minimise interference and maximise potential, improve results - and enjoy both work and all our interactions with others more.

How to Work with People… and Enjoy It! is written by two highly experienced international coaches, and their wisdom and humour shine through on every page. Illustrated and informative, it is a key handbook for leaders and managers, HR and Learning and Development professionals, mentors and coaches. Highly accessible, with numerous case studies and experiments, it is also an invaluable resource for anyone who is not totally satisfied with the way they work, communicate and interact with others.


"People are the life blood of any business. Whether you are an experienced leader or new to managing people, this book will help you to bring out the best in your team." - Chris Hill, CEO, Hargreaves Lansdown

"Humans are funny and warm and fascinating and the key to the success of any organisation. They are also super expensive, emotionally challenging and utterly mercurial! This book enables you to get the very best out of every single person in your company, trust or business. Results: you enjoy your job more, they are more productive and most of all, everyone is happier. No mean feat!" - Sarah Gillett, CEO, ACE Multi Academy Trust

"This book is invaluable. It will help you empower yourself and the people you work with. It is packed full of wise advice for managers and clear calls to action." - Cate McLaurin, Head of Delivery, London Borough of Hackney

"An effective personal transformation journey needs an insightful guide: this is it." - Priyesh Khanna, Managing Director, International Bank

"In an era of technology first, this book gives us the tools and approaches to have better relationships with people. A collection of some of the best management/leadership/communication models, brought up to date with a new twist; it's a must read for the 21st century." - Barum Jeffries Head of Learning & Organisational Development, Harnham

Table of Contents

Acknowledgements. About the Authors. Chapter 1: Introduction; Chapter 2: Finding the Centre; Chapter 3: Making Connections; Chapter 4: Hooks and Humps; Chapter 5: Ducking, Diving and Thriving; Chapter 6: Dancing in the Moment; Chapter 7: Forging Ahead; Chapter 8: References and Further Reading; Index.

About the Authors

Jenny Bird is an acclaimed executive coach, working with senior leaders since 2000. She is passionate about great relationships and communications in organisations.

Sarah Gornall is an inspiring coach, supervisor and trainer, highly respected for her contributions to the coaching profession in the UK. She works with executives to develop resourcefulness, resilience and relationships.

Together they support and train leaders and coaches internationally. They are known for their creative approach and for their commitment to the development of professional coaching. They are co-authors of the highly acclaimed The Art of Coaching: A Handbook of Tips and Tools (Routledge).

Subject Categories

BISAC Subject Codes/Headings:
PSYCHOLOGY / Industrial & Organizational Psychology