How to be a Manager: A Practical Guide to Tips and Techniques is a useful book designed to show you how to develop your managerial understanding and skills at whatever job level you presently hold. Written by an experienced top-level manager, this fast-paced guide teaches you how to excel at your current position while preparing to move into higher management responsibilities.
The book is organized so that each of the 18 chapters can be read and used for specific management tasks. However, each chapter builds on the understanding of overall management concepts so that by the end of the book, a broad array of management principles has been presented. The "what and why" of management principles is interwoven with techniques and specific examples of typical managerial problems. Recommendations for further reading are also incorporated so that this book can serve as the foundation for every professional's library of management lore. Whether ground-breaking entrepreneur or commercial manager directing 300 salesmen spread across the country, this book will show you the way to successful management.
Time Banking. Management Techniques. Customer Satisfaction and Competitive Edge. People Development. Average Performers. Discipline. Presentations. Handling Authority. Risk Versus Reward. When Things Go Wrong. Dealing With Change. Dealing With Stagnation. Making Training Work. The Winning Edge in Negotiations. Strategic Future Vision. Integrity. The Ethics of Management. Summing It Up.