Part I Foundations and Conceptual Framework 1. Introduction. 2. The Definitional Challenge: Oxymoron or Common Sense?. 3. Historical Perspectives and Theoretical Foundations. 4. Levels and Dimensions of Automation. 5. The Authority-Crisis Matrix. Part II Design and Implementation 6. Cognitive Foundations: Attention, Awareness, and Mental Models. 7. Cognitive Risks in Automated Knowledge Work. 8. Trust: Calibration, Dynamics, and Recovery. 9. Information Design: Display, Advice, and Overload. 10. Error, Variability, and Human Resourcefulness. 11. Task Allocation: Beyond the Fitts List. 12. Process Planning and Requirements. 13. Human-Centered AI: Technical Foundations. 14. Interface Design for HCA. Part III Deployment and Evolution 15. Organizational Readiness and Change Management. 16. Human-Autonomy Teaming. 17. Implementation, Testing, and Monitoring. 18. Case Studies Across Domains. 19. The Future of Human-Centered Automation.
Biography
Carlos Toxli-Hernandez is an accomplished academic and industry professional, currently serving as an assistant professor in the College of Engineering, Computing, and Applied Sciences at Clemson University, USA. He earned his Ph.D. in Computer Science from Northeastern University in Boston, MA, and leads the Human-AI Empowerment Lab, where his research focuses on leveraging Human-Centered Artificial Intelligence to design tools that empower individuals to achieve their goals. His work has garnered recognition at prestigious conferences and has been featured in international media. Throughout his career, Dr. Hernandez has conducted impactful research at leading organizations, including Amazon Twitch, Microsoft Research, and Snap Inc. Before joining Clemson University, he contributed to global initiatives at organizations such as Google and the United Nations, while also founding four automation companies. In addition to his academic and entrepreneurial achievements, Dr. Hernandez is a prolific technical author and tech evangelist, having delivered over 100 talks across the globe.
