1st Edition
Human Centered Management 5 Pillars of Organizational Quality and Global Sustainability
By Maria-Teresa Lepeley
Copyright 2017
222 Pages
by
Routledge
222 Pages
by
Routledge
222 Pages
by
Routledge
Also available as eBook on:
We have never had more freedom to acquire information to make decisions, and organizations have never been so pressed to demonstrate accountability as they communicate with better informed customers and users. People who work IN an organization must also work FOR the organization to accomplish its mission. In this environment, humans are no longer just a resource; they are the reason an... Read more
PART I Why Human Centered Management?Chapter 1 - A paradigm shift that is long overdueChapter 2 - Human Centered Management: Roots and evolution Chapter 3 - Disruptions: challenges or opportunities? PART II Four (of five) Pillars of Organizational Quality and Sustainability Chapter 4 - Pillar 1: Human CapitalChapter 5 - Pillar 2: Disruption ResilienceChapter 6 - Pillar 3: Talent Management Chapter 7 - Pillar 4: Agility PART III Human Centered Quality Management: The fifth and Essential Pillar of Sustainability Chapter 8 - Pillar 5: Sustainable quality standardsChapter 9 - Human Centered Management Model for Quality and SustainabilityChapter 10 - 7 Management Areas and score pointsChapter 11 - Organization Improvement Report
Biography
Maria-Teresa Lepeley is president and founder of the Global Institute for Quality Education in USA. She is an economist, educator, and entrepreneur.
