1st Edition

Human Centered Management and Crisis Disruptions, Resilience, Wellbeing and Sustainability

    212 Pages 11 B/W Illustrations
    by Routledge

    Human Centered Management and Crisis: Disruptions, Resilience, Wellbeing and Sustainability is the new edited book of the Human Centered Management (HCM) Series developed to respond to surmounting concerns of global audiences and human centered scholars, practitioners and students searching for answers to better and objectively understand the effects of unprecedented Covid-19 pandemic disruptions and ongoing crises, affecting the wellbeing of people and workplaces since 2019. The effects linger and solutions are pressing. This new HCM volume presents analytical expertise and practical experiences of a team of international HCM scholars and practitioners targeting objective assessment of causes and effects of disruptions and offering coherent solutions applying HCM principles and practices. The book chapters include topics dealing with specific problem-solving strategies in numerous industries, among them, higher education, health care and entrepreneurship. The book will help readers worldwide to understand the challenges people and organizations are facing in the present global VUCA (volatile, uncertain, complex, ambiguous) environment. The audience will benefit from the book and its purpose to deliver enduring HCM solutions anchored in the wellbeing of people as precondition for organizations to secure high performance, quality standards and long-term sustainability.

    PART 1: Human Centered Management and Crisis Fundamentals

    1. Resilience as an Outcome of Human Centered Empowerment

    Peter Essens

    2. The Multiplier Effect of HCM

    Maria-Teresa Lepeley

    3. Managing the Quality Crisis: Restoring Human Wellbeing

    Maria-Teresa Lepeley

    4. Life-Work Continuum in Times of Crisis: A Family Perspective

    Nicholas J. Beutell

    5. Integrative HCM View of Resilience and WellbeingPeter Essens, Maria-Teresa Lepeley and Nicholas J. Beutell

    PART 2: HCM and Crises: Workplace Disruptions and Solutions

    6. The Great Resignation in South Africa

    Linda Ronnie

    7. Emotional Creativity, Resilience and Work Performance

    Anielson Barbosa da Silva, José Wilker Mâcedo

    8. Psychosocial Dimensions of Telework Overload during the Covid-19 Pandemic

    Paola Ochoa, David Coello-Montecel, and Josep M. Blanch

    PART 3: Higher Education: Disruptions and Solutions

    9. Pandemic Disruptions Affecting Wellbeing of Academic Women in South Africa

    Marieta du Plessis, Linda Ronnie, and Cyrill Walters

    10. Mindfulness Program to Strengthen Mental Health during Crises

    Anielson Barbosa da Silva

    11. Transition to Telework in an Academic Setting in Peru

    Oswaldo Morales, Sergio Morales, and Gareth H. Rees

    12. Online Higher Education and Pandemic Disruptions

    Rosa Ulloa

    PART 4: Health Care: Disruptions and Solutions

    13. Healthcare Professionals and Emerging Psychosocial Risks

    Josep M. Blanch, Paola Ochoa, David Coello-Montecel

    PART 5: Entrepreneurship: Disruptions and solutions

    14. Prosocial Entrepreneurship in Times of Crisis

    Maureen O'Callaghan

    15. Emerging Human Centered Entrepreneurship

    Katherina Kuschel and Fernando Merino

    16. Women Entrepreneurs and Time Management

    Stacy Brecht and Séverine Le Loarne-Lemaire


    Peter Essens is Director of the Center of Expertise in the Department of Human Resource Management and Organizational Behavior at the University of Groningen and Editor of the Human Centered Management Book Series.

    Maria-Teresa Lepeley is President and CEO of the Global Institute for Quality Education, USA, and Founder and Principal Editor of the Human Centered Management Book Series.

    Nicholas J. Beutell is Professor of Management in the LaPenta School of Business at Iona University, USA and Editor of the Human Centered Management Book Series.

    Linda Ronnie is Professor and Senior Research Scholar at the School of Management Studies at the University of Cape Town, South Africa.

    Anielson Barbosa da Silva is a Professor in the Management Department at Federal University of Paraíba - UFPB, Brazil.

    "It may be an understatement of the century that the past few years have stressed individuals and organizations in unprecedented ways. Consequently the need for human centered holistic person approaches to navigating these challenging times to support individual wellbeing and organizational resilience have never been more important. This book is an indispensable guide for decision-makers trying to create a better path forward." Scott Behson, Professor of Management, Fairleigh Dickinson University. USA, Author, The Whole-Person Workplace: Building Better Workplaces through Work-Life, Wellness and Employee Support

    "When crises happen unexpectedly and more often, then Human Centered Management offers a clear path and guidance to navigate today’s challenges. This book is a must-read for managers, entrepreneurs and academics. It offers specific problem-solving strategies applicable in the domains of higher education, health care and entrepreneurship." Andrea Caputo, Associate Professor, University of Trento, Italy; University of Lincoln, United Kingdom

    "The book pertinently covers challenges management is going through during disruptive times drawing readers’ attention to key elements of wellbeing such as family, socio-emotional risks, resilience, health, quality of working life and work performance. The book includes comprehensive revision of ongoing changes in organizations." Sigmar Malvezzi, Professor of Organizational Behavior, Department of Social and Work Psychology, Instituto de Psicologia, Universidade de São Paulo, Brazil

    "Work related sciences need new frameworks that inspire appropriate approaches to face threats and opportunities posed by the contemporary social and labor change. We welcome this book of the Human Centered Management Series that significantly enriches these perspectives." Julio Cesar Neffa, CONICET Senior Researcher, Profesor, La Plata, Nordeste and Moreno Universities, Argentina